William Sames
Arlington,TX
Summary
With a robust background at FedEx Ground, I excel in operations management and team training, enhancing operational efficiency and employee performance. My expertise in logistics oversight and fostering employee development has significantly boosted productivity and safety standards, showcasing a proven track record of achievement and leadership in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Operations Supervisor
FedEx Ground
08.2022 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Operations Admin
FedEx Ground
10.2021 - 08.2022
- Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
- Evaluated current operational practices and suggested improvement strategies.
- Enhanced communication between departments through regular meetings, reports, and updates.
- Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
Package Handler
FedEx Ground
06.2021 - 10.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
High School Diploma -
Beaumont United High School
Beaumont, TX05.2019
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Employee development
- Customer relations
- Warehouse operations
- Logistics oversight
- Customer relationship development
- Production
- Quality assurance
- Compliance management
- Logistics expertise
- Root-cause analysis
- Delegation
- Operational planning
Accomplishments
2 Bravo Zulu Awards
Timeline
Operations Supervisor
FedEx Ground
08.2022 - Current
Operations Admin
FedEx Ground
10.2021 - 08.2022
Package Handler
FedEx Ground
06.2021 - 10.2021
High School Diploma -
Beaumont United High School
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