William Sansone
Saint Joseph,MO
Summary
Talented Office Manager with experience overseeing daily activities and monitoring employees. Excellent quality assurance, issue resolution and interpersonal communication skills. Highly effective at troubleshooting and supervising talented teams.
Overview
19
19
years of professional experience
Work History
Manager
Single Source
St Joseph, MO
11.2017 - 09.2022
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Office Manager
Progressive Telecom
St Joseph , MO
11.2015 - 06.2016
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Maintained computer and physical filing systems.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Quick Books software.
Manager
Sears Auto Center
Kansas City, MO
01.2013 - 01.2014
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Manager
Midas Automotive
Tallahassee, FL
08.1989 - 08.2002
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Education
Bachelor of Science - Business Administration Accounting
Missouri Western State University
Saint Joseph, MOBachelor of Science - Business Administration Marketing
Missouri Western State University
Saint Joseph, MOSkills
- Policies and procedures
- Strategic planning
- Budgeting
- Business administration
- Business planning
- Managing Employee Relations
Timeline
Manager
Single Source
11.2017 - 09.2022
Office Manager
Progressive Telecom
11.2015 - 06.2016
Manager
Sears Auto Center
01.2013 - 01.2014
Manager
Midas Automotive
08.1989 - 08.2002
Bachelor of Science - Business Administration Accounting
Missouri Western State University
Bachelor of Science - Business Administration Marketing
Missouri Western State University
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