Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with support team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
3
3
years of professional experience
Work History
Sales Engineer
Sweetwater Sound Inc.
04.2023 - Current
Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
Identified sales opportunities by assessing environment and devising and implementing winning strategy.
Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
Negotiated contracts effectively, securing favorable terms that maximized profit while meeting client expectations.
Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
Generated new leads through cold calling, averaging 70 calls a day, and attending industry events.
Collaborated closely with internal teams to deliver top-notch customer service, ensuring seamless implementation of products and services.
Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
Mentored junior sales engineers on best practices for prospecting methods and account management techniques, fostering a supportive learning environment for professional growth.
Managed a diverse portfolio of over 5,000 clients across various industries to ensure maximum exposure of company offerings in the market.
Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
Secured $1.5 Million in sales within a 12-month period.
Private Music Instructor
Cumberland Valley School of Music
08.2021 - 02.2023
Explained music theory, aural skills and fundamental concepts to teach students to understand, analyze, perform and create music.
Motivated students to practice music by offering positive reinforcement and encouraging progress.
Planned and prepared individual music lessons to support student needs.
Prepared students for auditions for institutions by aiding with music selection, assigning practice hours required for mastery of piece and assessing progress and accuracy in playing.
Established and maintained network of music contacts to promote work continuity.
Adapted teaching methods to accommodate students with diverse learning styles or special needs, ensuring a positive and inclusive experience for all.
Collaborated with parents to set achievable goals and monitor progress for optimal student success.
Nurtured a supportive learning environment by addressing individual challenges and fostering positive relationships among students.
Instructed over 30 lessons a week.
Education
Bachelor of Science - Music Industry & Recording Technologies