William Shaw
Port Richey,FL
Summary
Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player.
Overview
12
12
years of professional experience
Work History
Logistics Specialist
Harbor Freight
07.2023 - Current
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Built long-term relationships due to prompt and courteous service.
Retail Sales Manager
Conn's Home Plus
04.2019 - 06.2023
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Inbound Sales Representative
HomeServe USA
02.2016 - 09.2019
- Developed and maintained working knowledge of products and services to deliver timely, accurate information.
- Documented details of calls and customer interactions.
- Memorized scripts to achieve easy conversational flow in interactions with potential customers.
- Performed work in compliance with established regulations, policies and standard operating procedures.
Logistics Manager
Ole Mexican Foods Inc
03.2012 - 11.2016
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Education
Certificate Of Completion - Electrical Engineering
Nassau Barry Tech Boces
Westbury, NYHigh School Diploma - High School Diploma
Wellington C Mepham High School
Bellmore, NY06.2003
Skills
- Project Management
- Account Managing
- Team Oversight
- Inventory Counting
- Warehousing and Delivery
- Overseeing Deliveries
- Database Management
- Customer Relationship Management (CRM) Software
- Operating Forklift
Timeline
Logistics Specialist
Harbor Freight
07.2023 - Current
Retail Sales Manager
Conn's Home Plus
04.2019 - 06.2023
Inbound Sales Representative
HomeServe USA
02.2016 - 09.2019
Logistics Manager
Ole Mexican Foods Inc
03.2012 - 11.2016
Certificate Of Completion - Electrical Engineering
Nassau Barry Tech Boces
High School Diploma - High School Diploma
Wellington C Mepham High School
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