William Shin
Buford,GA
Summary
Dynamic professional with extensive experience in patient coaching at Atlanta Rehabilitation and Performance Center and a proven track record in leadership as a Competitive Team Coach. Bilingual in Korean and English, I excel in customer service and conflict resolution, consistently achieving high satisfaction ratings and fostering team development.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Server
Iron Age Steak House
12.2023 - 08.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Coordinated table settings and maintained cleanliness throughout the restaurant.
- Assisted customers effectively, enhancing customer service skills. Built positive relationships with colleagues, fostering a friendly work environment.
PT technician
Atlanta Rehabilitation and Performance Center
08.2024 - 07.2026
- Accumulated over 1,000 hours of hands-on experience in clinical settings
- Facilitated implementation of tailored physical therapy programs, enhancing patient recovery
- Collaborated with diverse patient population aged 6-70 to deliver personalized care
Competitive Team Coach
Kim's K Taekwondo
Duluth, GA
01.2020 - 07.2025
- Coached national-level athletes, contributing to multiple athletes earning spots on Team USA
- Managed 10-15 athletes at tournaments, fostering teamwork and competitive spirit
- Developed leadership skills in young athletes through structured training programs, preparing them for future competition
Server and Manager
Jam & Toast
12.2023 - 01.2025
- As a server, accumulated 300+ 5-star reviews
- Resolved customer complaints, maintained store condition, and managed inventory to ensure smooth operations
- Served customers while bartending and running food
- Clarified staff instructions to enhance workflow with owner
Server
985 Korean BBQ
06.2023 - 12.2023
- Provided excellent customer service in a fast-paced dining environment.
- Coordinated with kitchen staff to ensure timely meal delivery.
- Assisted Korean customers in menu navigation, improving their dining experience.
- Grilled meats at events and achieved high customer satisfaction.
Server
Choongman Chicken
02.2023 - 07.2023
- Provided exceptional customer service in a high-volume dining environment.
- Managed multiple tables while maintaining attention to detail.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed cashier duties, assisted with floor operations, prepared to-go orders, and delivered food during peak shifts.
Sales Representative
AT&T
05.2021 - 01.2023
- Delivered tailored phone and plan solutions as a sales associate, addressing customer needs
- Facilitated communication with customers in Korean and English to enhance experience and accessibility
- Adapted service delivery to meet the needs of diverse customer demographics
Education
Certification - Exercise Physiologist
ACSM
08-2029
Bachelor's - Exercise Science
Georgia State University
Atlanta, GA05-2026
Graduate -
Peachtree Ridge High School
Suwanee, GA05-2021
Skills
- Patient assessment
- Patient coaching
- Employee training
- Leadership - Coached a team of high-level Taekwondo Athletes
- Conflict resolution expertise
- Korean language proficiency
LANGUAGES
English - Fluent in writing, speaking, reading, and listening, Korean - Fluent in speaking and listening.
Hobbies
Taekwondo - Athlete, Age 7 - Present, Began when I was 7 years old, Competitive journey began at the age of 11, Started seeing real success in 2016 and maintained success in major competitions throughout the years, Made Team USA in 2022, representing the USA in Korea for Worlds, Major Accolades - 2016 US Open Bronze 2016 South Carolina Gold, 2016 Georgia State Gold 2016 North Carolina Gold, 2016 Tennessee Gold, 2017 Nationals Silver, 2018 US Open Bronze, 2019 Nationals Finalist, 2022 Team USA member 2022 Team USA Trials Gold, 2022 Universiade Trials Gold, 2025 National Demo Team Gold
AWARDS
2018 & 2019 Gold Presidential Volunteer Award - 250+ hours of volunteering per year at a non-profit organization, working with children with special needs to help with exercise.
Certification
- ASCM Certified Exercise Physiologist
Timeline
PT technician
Atlanta Rehabilitation and Performance Center
08.2024 - 07.2026
Server
Iron Age Steak House
12.2023 - 08.2026
Server and Manager
Jam & Toast
12.2023 - 01.2025
Server
985 Korean BBQ
06.2023 - 12.2023
Server
Choongman Chicken
02.2023 - 07.2023
Sales Representative
AT&T
05.2021 - 01.2023
Competitive Team Coach
Kim's K Taekwondo
01.2020 - 07.2025
Certification - Exercise Physiologist
ACSM
Bachelor's - Exercise Science
Georgia State University
Graduate -
Peachtree Ridge High School