Haylei Chaffin
Welling
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Buffalo Wild Wings
Tahlequah
03.2024 - Current
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Clean and stock tables
Server
4 Star Diner
Roland
10.2022 - 11.2023
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked food before serving it to customers.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Customer Service Representative
Sam's Club
Fort Smith
07.2021 - 08.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Resolved customer complaints promptly and efficiently.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided exceptional customer service to ensure customer satisfaction.
Education
Health Care And Public Safety
Cherokee Nation EMS
Tahlequah, OK09-2024
High School Diploma -
Epic Charter School
Tahlequah, OK05-2021
Skills
- Order accuracy
- Customer service
- Cash handling
- Menu knowledge
- Training new staff
- Communication skills
- Food safety
- Attention to detail
- Problem solving
- Food running
- Patient care
- Patient assessment
- Medical terminology
- Emergency response
- Health education
- Team collaboration
- Advanced first aid
- Time management
- Burn treatment
- Defibrillation use
- Bleeding control
- Respiratory emergencies
- Resuscitation
- Cardiopulmonary resuscitation
- Patient evaluations
- Multitasking and organization
- Empathy and compassion
- Vital signs monitoring
- Pre-hospital care
- Emergency vehicle operation
- Field patient assessments
- CPR and first aid
Timeline
Server
Buffalo Wild Wings
03.2024 - Current
Server
4 Star Diner
10.2022 - 11.2023
Customer Service Representative
Sam's Club
07.2021 - 08.2022
Health Care And Public Safety
Cherokee Nation EMS
High School Diploma -
Epic Charter School