William Shirley
Spicewood,TX
Summary
Results-driven professional with strong background in sales, project management, and customer service. Experienced Sales Specialist with a proven track record for driving revenue growth and exceeding sales targets. Adept at building and maintaining relationships with clients and stakeholders. Excellent communication skills and strong work ethic. Will use sound judgement to positively impact company success.
Overview
3
3
years of professional experience
Work History
Director of Operations
Pocket Home Services
02.2024 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
Sales Specialist
Momentum Solar
06.2023 - 02.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
Sales Specialist
Sunpower
07.2022 - 06.2023
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Project Manager
Slingblade Landscaping
09.2021 - 07.2022
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Education
Bachelor of Arts - Film
Fullsail University
Orlando04.2009
Skills
- Operational Efficiency
- Strategic planning and execution
- Teamwork and Collaboration
- Operations Management
- Decision-Making
- Customer Service
Timeline
Director of Operations
Pocket Home Services
02.2024 - Current
Sales Specialist
Momentum Solar
06.2023 - 02.2024
Sales Specialist
Sunpower
07.2022 - 06.2023
Project Manager
Slingblade Landscaping
09.2021 - 07.2022
Bachelor of Arts - Film
Fullsail University
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