William Siler
Clarksville,TN
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Experienced Infantryman highly trained in combat operations and tactics. Extensive proficiency leading small units in battlefield training conditions. Dedicated to completing all tasks with excellence.
Experienced Service Tech with extensive knowledge of various vehicle testing, maintenance and repairs. Adept at reading and understanding technical documentation and schematics. Knowledgeable in mechanical and electrical systems. Excellent customer service, time management and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Team Leader
U.S. Army Active Duty
07.2019 - Current
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through positive attitude and attentive response.
Automotive Technician
Scott Peterson Ford Dealership
07.2017 - 07.2019
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Trained and coached peers on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Maintained accurate records of time and materials required to perform repairs and service.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Analyzed and troubleshooting through the use of schematics and special tools of electronics and electronic systems.
- Used skills such as welding, soldering and computer knowledge to repair and modify vehicles.
- Rebuilding of engines, transmissions and rear differentials to OEM specifications.
Education
Trade School - Automotive Technology
Universal Technical Institute of Illinois
Lisle, IL11.2016
High School Diploma -
Minot High School
Minot, ND05.2015
Skills
- Mentoring and Coaching
- Work Planning
- Quality Improvement
- Attention to Detail
- Knowledgeable in various systems
- Team Supervision
- Problem-Solving
- Conflict Resolution
- System Repairs
- Mechanical and Electrical Failure Repairs
- Electrical Experience
- Troubleshooting and Diagnostic Abilities
- Engine and Transmission Rebuilds
- Calibrating Instruments
Electronics, computers and programming
I love to work with and play around building various electronics using knowledge I learn on my own time such as programming and 3d modeling. I work with Arduino boards, various sensors and 3d printing to build projects. Have built multiple computers and help others with computer problems.
Timeline
Team Leader
U.S. Army Active Duty
07.2019 - Current
Automotive Technician
Scott Peterson Ford Dealership
07.2017 - 07.2019
Trade School - Automotive Technology
Universal Technical Institute of Illinois
High School Diploma -
Minot High School
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