William Sims
Ocean Township,NJ
Summary
Proven leader and Certified Peer Support Specialist with a track record of enhancing mental health outcomes and team productivity at the Department of Corrections Pennsylvania. Expert in peer advocacy and mental health awareness, adept at developing comprehensive care plans and improving team efficiency. Achieved significant improvements in client care and staff performance.
Overview
13
13
years of professional experience
Work History
Certified Peer Support Specialist
Department of Corrections Pennsylvania
07.2015 - 04.2023
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
- Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
- Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
Supervisor
Bureau of Prisons
01.2010 - 06.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Collier High School
Marlboro, NJ03.1989
No Degree - Forensic Certified Peer Support Specialist
State University of Arizona
Phoenix, AZ04.2014
Skills
- Peer Advocacy
- Mental health awareness
- Substance Abuse Knowledge
- Self-Care Techniques
Additional Information
Worked with Mental Health and am a Member of the Pennsylvania Mental Health Association.
Languages
Spanish
Timeline
Certified Peer Support Specialist
Department of Corrections Pennsylvania
07.2015 - 04.2023
Supervisor
Bureau of Prisons
01.2010 - 06.2015
High School Diploma -
Collier High School
No Degree - Forensic Certified Peer Support Specialist
State University of Arizona
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