Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Work History
Social Worker
9 Years
DCPS School | 08.2017 - Current
Serves as social worker for students that attend Ballou STAY Opportunity Academy . Manages caseload of approximately 15 students that have been classified as requiring special education services. Develops Functional Behavioral Assessments and Behavior Intervention Plans for students that require support in controlling their behavior. Engages with families to ensure optimal student attendance and academic performance. Supports the school administration in their mission to educate and ensure a college or career path for students.
Supervisor: Gloria Bumpass
Social Worker
2 Years 7 Months
DCPS School | 11.2014 - 06.2017
Serves as social worker for students that attend Roosevelt Senior High School. Manages caseload of approximately 22 students that have been classified as requiring special education services. Develops Functional Behavioral Assessments and Behavior Intervention Plans for students that require support in controlling their behavior. Engages with families to ensure optimal student attendance and academic performance. Supports the school administration in their mission to educate and ensure a college or career path for students.
Serving as clinical director for core service agency ensuring quality mental health services are delivered to clients who are residents of Washington DC, Supervise approximately 15-20 Community Support Workers, who assist clients in developing skills to reduce mental impairments. In addition supervising approximately 5-7 clinicians/therapists who provide both individual and group therapy. Develop diagnostic assessments and treatment plans. Provide trauma focused individual and family therapy for both adult and children. Specializing with children who are in the foster care system. Attends all director and providers meeting with the DBH.
Supervisor: William Patterson
Child Protective Services Program Manager
4 Years 5 Months
Child and Family Services Agency | 10.2008 - 03.2013
Supervised approximately 25 employees which included both front line social workers, supervisory social workers and family support workers within the Child Protective Services Division. Supported staff in conducting investigations regarding abused and neglected children. Supported the agency in reaching benchmarks in performance areas such as quality investigations, timely closure for investigations, and the timely engagement of victim children.
Supervisor: Michelle Farr
Supervisory Social Worker
1 Year 6 Months
Foundations for Home and Community | 04.2007 - 10.2008
Supervisory Social Worker-Provided supervisory oversight to both BSW and MSW social workers over a year period and case managers who provided case management for 20-30 children and families per caseload that were engaged in the reunification process. Reviewed worker's reports for professional sufficiency and approved by signature. Worked collectively as a team with outside local agencies and the District of Columbia Superior Court in ensuring that quality services were delivered to all children and families to secure permanency. Conducted performance evaluations on both MSW workers and case managers.
Supervisor: Angelia Baker Matthews
Adoption Program Manager
4 Years 7 Months
Child and Family Services Agency | 07.2002 - 02.2007
Provided supervision of 8 LICSW supervisory social workers and approximately 25-30 licensed MSW social workers and 5 social service assistants. Assist upper management in monitoring the budget for the Permanency and Family Resources Administration. Developed case assignment system to ensure efficiency in order to meet client's needs and DC Superior Court deadlines. Managed this team as a supervisor and program manager that has been responsible for completing approximately 2000 adoptions over a seven year period. Extensive direct contact work with families in measuring their strengths in being care providers. Liasoned with community resources and therapeutic agencies in order to support families post agency intervention. Conducts performance evaluations for the supervisory social workers and reviews performance evaluations for MSW social workers. Supports staff in their additional duties as field instructors for MSW student candidates.
Supervisor: Sandra Jackson
Supervisory Social Worker
9 Years 10 Months
Child And Family Services | 09.1992 - 07.2002
Provided supervisory oversight to approximately15-20 MSW social workers over a ten year period and social service assistants who provided case management for15-20 children and families per caseload that were engaged in the adoption process. Reviewed worker's reports for professional sufficiency and approved by signature. Worked collectively as a team with outside local agencies and the District of Columbia Superior Court in ensuring that quality services were delivered to all children and families to secure permanency. Conducted performance evaluations on both MSW workers and social service assistants. Also, performed as a field instructor for approximately 5-10 MSW candidate students during that tenure.
Supervisor: Sharon Knight
Case Manager
4 Years 6 Months
Community Partnership For The Homeless | 09.1997 - 03.2002
Duties and responsibilities are the same for the work performed at the Blair Shelter from 1995-1996. The location for the Community Partnership was at the Crummell Shelter in NE DC.
Supervisor: Brenda Satterfield
Case manager
1 Year 2 Months
Coalition For The Homeless | 07.1995 - 09.1996
Provided case management for a caseload of 15 homeless persons at The Blair Shelter in NE DC. Conducted psychosocial assessments, provided individual therapy for both civilian and military veterans. Liasoned with community resources to support clients post homelessness. Worked with both immediate and extended family members in supporting clients. Made referrals to support clients through their drug addiction, mental and physical health challenges.
Supervisor: Avery Burson
Social Worker
6 Years
Child And Family Services | 09.1986 - 09.1992
Provided case management services to approximately 25 children within a caseload in the foster care system and whose permanency goals were adoption. Supported both the children and the adoptive families in the engagement of the adoption process. Worked in collaboration with attorneys and District of Columbia Superior Court Judges in ensuring quality services for both children and families. Worked directly with families in supporting their ability to meet the needs of children. Documented in writing service delivery for clients , wrote psychosocial assessments for both children and families, permanency planning reports for DC Superior Court and correspondence to the community to provide support to children and families. Performed as a field instructor for MSW student candidates.
Supervisor: Faye Spencer
Social Worker
4 Months
Family and Medical Counseling Service | 05.1986 - 09.1986
Developed psychosocial assessments for clients who had been referred by the Superior Court of The District Of Columbia for DUI's. Made treatment recommendations based on the assessments.
Supervisor: Betty Hamilton
Education
Masters - Social Work
Howard University | Washington, DC | 05-1986
Received Master's of Social Work with a concentration in Mental Health. First year internship was at St Elizabeth's Hospital which focused on case management for chronically mental health patients and discharge planning for some acute care patients. Worked extensively with patients and their families in providing support in their treatment. Wrote psychosocial assessments and attended family conferences for additional support.
Second year internship consisted of working at Family and Medical Counseling Services in Southeast Washington DC. Conducted psychosocial assessments for clients who were referred from the DC Superior Court for DUI'S. Counseled families regarding safe decision making around alcohol intake and provided additional support during their treatment phases.
Bachelor's Degree - Psychology
Towson University | Towson, Maryland | 06-1983
Received bachelor's of Science Degree in Psychology. Performed volunteer work at local clinic doing intake assessments.
High School Diploma - Engineering, Math
Baltimore Polytechnic Institute | Baltimore, Maryland | 06-1979
Attended highly academic performance program in high school which featured all college preparatory subjects.
Skills
Proficient in computer programs such as Microsoft Word
Excel
and Power Point
Certification
Certification - Performance Evaluations (09/02/1986) Since I have entered into the social work profession in 1986, I have received throughout my career "excellent" performance evaluations. I have received these ratings both as a frontline social worker and as a supervisory social worker. As a program manager, I have met both expectations and exceeded expectations. I have received extensive compliments from my immediate supervisors in addition from upper management.
Since 1986 I have attended approximately 20 conferences and over a hundred specialized training sessions throughout my 27 year career. Have continued to meet the mandate of 40 CEU'S every two years for continued licensure. Child and Family Services Agency is mandated to have their managers receive 24 hours of in service training every year as an employee. Have had extensive supervisory training during my 20 years as both a Supervisory Social Worker and a Program manager. The agencies in which I served the homeless population provided training in substance abuse and human development. Professional training is a requirement for enhanced skill development.
License-Licensed Clinical Social Worker (April 2013)-State Of Maryland
License - Licensed Independent Clinical Social worker (11/16/1993) In 1993 I received the License of Independent Clinical Social Worker. Since that time I have maintained the license and have met the requirements on 40 continuing education credits every two years. The license is still current and will be submitted upon request.
License - Licensed graduate social worker (01/01/1992) 1987 the District of Columbia instituted licensure for direct services social workers. In 1992 I received the Licensed Graduate Social Work Degree.