William Slate
Clinton,TN
Summary
Results-driven Shift Manager with over 3 years of experience in optimizing operations and team dynamics. Skilled in cash handling, workplace safety, and driving employee development to achieve high service standards and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
Clinton, TN
07.2022 - Current
- Supervised daily operations and ensured adherence to company standards.
- Trained and mentored team members to enhance performance and service quality.
- Managed staff scheduling to optimize labor costs and meet business needs.
- Implemented process improvements that increased efficiency in food preparation.
- Conducted regular inventory checks to maintain stock levels and minimize waste.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Certificate of Technical Studies - Automotive
TCAT Knoxville
Clinton, TN01-2027
High School Diploma -
Clinton High School
Clinton, TN05-2025
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Punctual and reliable
- Handling customer complaints
- Team development
- Delegating work
Certification
- Ase Entry level- Brakes
- Ase Entry level- Engine Repair
- Ase Entry level- Suspension and Steering
- NC3- Multimeter Certification
- NC3- ADAS Certification
- 609- Refrigerant Certification
- Shift Manager Certification
Timeline
Shift Manager
McDonald's
07.2022 - Current
Certificate of Technical Studies - Automotive
TCAT Knoxville
High School Diploma -
Clinton High School