WILLIAM SMITH
Alliance,OH
Summary
Dedicated Part Sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
49
49
years of professional experience
Work History
Owner/ Operator Tire Sales & Service
M & S Tire Service
01.1986 - 01.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Road Sales
MAC Trailer
05.1999 - 03.2020
- Packaged and loaded finished product for customer shipments.
- Operated forklift and freight handling equipment.
- Assisted with equipment set-up prior to operation and cleaning.
- Verified documentation and freight condition according to quality standards.
- Made sure that products were produced on time and are of good quality.
- Collaborated with other departments to optimize production workflows.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Maintained spreadsheets of data across multiple systems.
- Retrieved information and performed data entry using appropriate computer programs.
- Maintained spreadsheets of sales data across multiple systems while preserving exceptional data accuracy.
- Started road sales program at Mac Trailer at its highest was doing $250,000.00 a month
Fabrication Welder
Transue & Williams Stamping Plant
06.1974 - 09.1988
- Read and followed blueprints and weld diagrams.
- Used cutting torches to shape and cut metal for fabrication projects.
- Maintained clean and organized work area to prevent workplace accidents.
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Finished welding and fabrication projects using grinders.
- Prepared surfaces for welding by smoothing and removing debris to achieve proper adhesion and weld quality.
- Made steel form parts using various cutting equipment and welded part together per specifications.
- Welded metal components in vertical, overhead and flat positions.
- Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Bolted, clamped and tack-welded parts to secure components prior to welding.
- Welded various connections with high-quality final results.
Education
High School Diploma -
Alliance High School
Alliance, NE06.1970
Skills
- Negotiation
- Customer Relations
- Small Business Operations
- Verbal and Written Communication
- Client
- Service
- Computer Skills Proficient with Excel
- Service Contract Sales
- Excellent sales skills
- Parts sales
- Understanding of sales retention
- Sales contract processing
- Sales Agreements
- Inbound sales
- Sales strategy development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Road Sales
MAC Trailer
05.1999 - 03.2020
Owner/ Operator Tire Sales & Service
M & S Tire Service
01.1986 - 01.2023
Fabrication Welder
Transue & Williams Stamping Plant
06.1974 - 09.1988
High School Diploma -
Alliance High School
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