William Smith
LUBBOCK,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Insurance Sales Professional
Farmers Insurance - Jonathan Shaw Agency
Lubbock, TX
08.2023 - Current
- Developed a comprehensive understanding of insurance products and services to provide potential customers with accurate information.
- Generated new business through cold calling, networking events, referrals and other sales activities.
- Coached clients on how to select the most suitable coverage based on their individual needs.
- Provided exceptional customer service by responding promptly to client inquiries and addressing any complaints in a timely manner.
- Explained policy details including coverages, exclusions, limitations and costs associated with each plan.
Real Estate Agent
Brokered by EXP Realty
Lubbock, TX
05.2021 - 08.2023
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Maintained updated knowledge of local real estate markets.
- Provided guidance to clients throughout the entire buying or selling process.
- Ensured all transactions followed state laws regarding real estate practices.
- Coordinated appointments to show homes to prospective buyers.
Educator/Coaching Staff Member
Lubbock ISD
Lubbock, TX
07.2018 - 05.2021
- Developed and implemented lesson plans to meet the individual needs of students.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Organized activities and resources to promote student engagement in learning.
- Maintained accurate records of student attendance, grades, test scores.
- Developed and implemented comprehensive practice plans to ensure players were prepared for upcoming games.
- Created and enforced team rules to promote sportsmanship, teamwork, and discipline among the athletes.
- Monitored player performance on a daily basis and provided feedback for improvement.
- Directed weekly film sessions to review opponents' tendencies and highlight areas of improvement for own team.
- Collaborated with other coaches to create innovative drills that improved overall player development.
- Motivated players by providing positive reinforcement throughout practices and games.
- Analyzed game footage to identify trends in opponent play calling strategies and make adjustments accordingly.
Education
Bachelor of Arts - Communication Studies
Texas Tech University
Lubbock, TX05.2005
Skills
- Customer Needs Assessment
- Product Knowledge
- Lead Prospecting
- Customer Retention
Timeline
Insurance Sales Professional
Farmers Insurance - Jonathan Shaw Agency
08.2023 - Current
Real Estate Agent
Brokered by EXP Realty
05.2021 - 08.2023
Educator/Coaching Staff Member
Lubbock ISD
07.2018 - 05.2021
Bachelor of Arts - Communication Studies
Texas Tech University
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