William Smith
Clarksville,TN
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Leader
TN National Guard
Lewisburg, TN
05.2020 - 04.2024
- Identified trends and patterns in completed project data to inform future initiatives.
- Established defined roles and responsibilities by considering the unique skill sets of each team member.
- Implemented improvements to operational practices, driving relentless progress.
- Cultivated an atmosphere of trust, respect, collaboration and accountability for all team members.
Fueling Supervisor
Menzies Aviation
Nashville, TN
02.2020 - 06.2020
- Directed and supervised a team of 15 employees in daily operations.
- Validated the precision of incoming and outgoing shipments by cross-checking contents with records, including manifests and invoices.
- Created and organized documentation for work orders, bills of lading, and shipping orders.
- Oversaw compliance with safety protocols, while also delivering comprehensive training on company policies and procedures to new team members.
Team Leader
U.S Army 101st Airborne Division
Fort Campbell, KY
01.2015 - 02.2020
- Established goals, objectives, and strategies for successful project completion
- Increased efficiency and achieved project milestones through clear communication of work objectives and timelines to team members.
- Guided and mentored junior staff, enhancing their problem-solving abilities and facilitating growth in performance.
- Designed individualized training modules aimed at improving work effectiveness and completed in-depth performance appraisals
- Ensured alignment of goals across departments by collaborating with various teams.
Sales Associate
Nike Factory Outlet
San Diego, TN
09.2014 - 12.2014
- Successfully resolved customer inquiries and complaints with professionalism.
- Ensured accuracy of inventory records to support efficient restocking process.
- Maintained strict compliance with safety protocols for the handling of hazardous materials.
- Provided effective solutions based on a thorough understanding of customer requirements.
Education
Certification - HVAC Installation And Repair
United Education Institute
San Diego, CA06-2022
Bachelor of Science - Political Science
Austn Peay State University
Clarksville, TNSkills
- Leadership
- Mentoring
- Teamwork and Collaboration
- Adherence to Standard Operating Procedures (SOP)
- Quality Standards
- Customer Service
Certification
- EPA 608- June 2022
Timeline
Team Leader
TN National Guard
05.2020 - 04.2024
Fueling Supervisor
Menzies Aviation
02.2020 - 06.2020
Team Leader
U.S Army 101st Airborne Division
01.2015 - 02.2020
Sales Associate
Nike Factory Outlet
09.2014 - 12.2014
Certification - HVAC Installation And Repair
United Education Institute
Bachelor of Science - Political Science
Austn Peay State University
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