William Squires
Anna,TX
Summary
Dynamic Retail Sales Manager with a proven track record at Cellular World, driving sales growth through strategic coaching and innovative training programs. Expert in customer service and retail operations, I excel in analyzing market trends to enhance product promotions, fostering team success and achieving monthly sales targets.
Overview
6
6
years of professional experience
Work History
Retail Sales Manager
Cellular World - AT&T Authorized Retailer
02.2024 - Current
- Led team to achieve monthly sales targets through effective coaching and performance monitoring.
- Developed training programs for new hires, enhancing product knowledge and customer service skills.
- Implemented inventory management strategies, reducing stock discrepancies and improving order accuracy.
- Analyzed sales data to identify trends, informing merchandising decisions and promotional strategies.
Sales Manager
Texas Family Fitness
11.2022 - 02.2024
- Developed and executed sales strategies to increase membership and revenue growth.
- Trained and mentored team members on effective sales techniques and customer engagement.
- Analyzed market trends to identify opportunities for product promotions and service enhancements.
- Established relationships with community organizations to boost brand visibility and attract new clients.
Lead Sales Associate
Nautilus Family Fitness
10.2020 - 11.2022
- Led team in achieving sales goals and enhancing customer engagement.
- Trained and mentored new associates on product knowledge and sales techniques.
- Developed promotional strategies to increase member enrollment and retention.
- Conducted regular training sessions to improve service quality and operational efficiency.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
Education
Associate of Science - Business
Grayson College
Denison, TX05.2024
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Management
- Sales team leadership
Accomplishments
At Cellular World:
- Drove 24% growth in gross profit over two years by optimizing sales approach and increasing average transaction value
- Maintained 95% customer satisfaction, consistently
exceeding service expectations in a retail environment - Ranked #2 in Texas (quarterly performance) at a low-traffic location, outperforming higher-volume stores
- Leveraged product expertise and consultative selling to increase revenue and customer retention
Timeline
Retail Sales Manager
Cellular World - AT&T Authorized Retailer
02.2024 - Current
Sales Manager
Texas Family Fitness
11.2022 - 02.2024
Lead Sales Associate
Nautilus Family Fitness
10.2020 - 11.2022
Associate of Science - Business
Grayson College