William Stancil
Gainesville,Georgia
Summary
Versatile and results-oriented, I excelled at Quality Air Control by enhancing customer satisfaction through expert installation, repair, and preventive maintenance of HVAC systems. My leadership as a Warehouse Supervisor showcased my ability to manage teams and improve operational efficiency by 20%. Skilled in troubleshooting and customer relationship management, I consistently prioritize safety and quality.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Service Technician
Quality Air Control
01.2012 - 01.2017
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Warehouse Supervisor
Merial Select
07.1997 - 08.2010
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Developed standard operating procedures for team to follow and maintained records of activities.
Production Lab Technician
Select Labs
12.1994 - 07.1997
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Prepared reports and technical documentation of day-to-day production processes.
Education
Diploma - Vocational-Technical Education
Johnson High School
Gainesville, GA06.1992
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Valid Driver's License
- Customer Relationship Management
- HVAC Systems
- Loading and unloading
- Shipping and receiving
- Material Handling
- Staff Management
- Inventory Replenishment
- Forklift Operations
- Order Management
Certification
- Forklift Operator Certification - Occupational Safety and Health Administration or independent providers.
Timeline
Service Technician
Quality Air Control
01.2012 - 01.2017
Warehouse Supervisor
Merial Select
07.1997 - 08.2010
Production Lab Technician
Select Labs
12.1994 - 07.1997
Diploma - Vocational-Technical Education
Johnson High School
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