Summary
Overview
Work History
Education
Skills
Timeline
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William Strack

Saranac Lake

Summary

Accomplished Crew Trainer at McDonald's, adept in customer service and employee training. Excelled in mentoring staff to enhance performance and safety, leading by example to foster a culture of excellence. Demonstrated proficiency in kitchen sanitation, ensuring compliance with restaurant standards. Achieved significant improvements in team efficiency and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Crew Trainer

McDonald's
08.2018 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Maintained current knowledge of all team position requirements.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Education

High School Diploma -

Tupper Lake High School
Tupper Lake, NY
06-2007

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Workplace safety
  • Coaching and mentoring
  • Cleaning and sanitation
  • Kitchen sanitation
  • Mentorship
  • Policies and procedures
  • Restaurant standards
  • Equipment maintenance

Timeline

Crew Trainer

McDonald's
08.2018 - Current

High School Diploma -

Tupper Lake High School

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William Strack