William Sullenger

I am responsible for picking up merchandise from Walmart, Home Depot, Walgreens, Auto Zone and about 12 other retailers and making safe delivery to our customers in Dallas and Rockwall Counties.

I assisted customers in assembly when needed of their purchases at the delivery site, usually home or office.

Answered questions for my coworkers and outside customers.

Perfect driving record with zero moving violations in 45 years.

I was responsible for creating and updating provider records including names, addresses, phone numbers and contact information.

I assisted providers and internal customers with problems they had in our United HealthCare system

Used all office equipment

I was responsible for training new team members in our processes working Medicare Part B Claims.

I held daily meetings to cover daily changes in Medicare Part B law set forth by HCFA.

I assisted all customers from our CEO to outside customers needing help with Medicare Part B.

I conducted daily meetings with all Team Leads across 9 states as well as my team of 33 members.

I helped in the process of certifying Medicare with ISO 9000 in 2010.

I created all updates, posted in our system and ensured all team members understood all policies and changes.

I am well versed in using all office equipment as well as maintenance of our equipment.