William Szymanski
Spring Hill,FL
Summary
Working in customer service is what I've done my entire life. People is all I know. I left the grocery business to start a new venture. While I appreciated what Coke Florida has given me, its time for more. My knowledge of customers, buying habits, demographics, food service and safety, employee morale and team building is an asset to multiple fields of business. I am detail oriented, highly motivated, work well in a fast paced environment and I am looking forward to bringing my positive, and energetic experience to a new career.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sales Account Manager
Coke Florida
02.2024 - Current
- Contacted regular and prospective customers to explain product features and solicit orders.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Created proposals for new and repeat customer business transactions.
- Anticipated clients' needs by staying in touch on regular basis.
- Trained peers and management team on internal system supports and implementation plans.
- Created sales contacts with on- and off-premise accounts.
- Visited 10-15 accounts daily, working with business owners and managers.
- Responsible for selling in the 5th highest Monster Energy increase in my position in the state in my first 6 months.
Deli Manager
Publix Supermarkets
06.2005 - 12.2023
- 2005 - 2022 above region average for Associate Voice Survey
- Boars Head Validated 3 stores, including the 2nd store company wide
- 1 of 4 in Florida to interview for Deli Buyer position
- 2014 Had the most successful hybrid Deli grand opening to date
- Became the fastest hybrid Deli to become profitable
- 1 of 2 stores in company to roll out Meals 2 Go pilot program
- Managed every high volume store in the Tampa market
Assistant Deli Manager
Publix Supermarkets
09.2001 - 06.2005
- Youngest ADM running busiest store in Central Florida at the time
- Piloted new Boars Head spiral slicer, only store in the company
Front Service Clerk/Deli Clerk
Publix Supermarkets
09.1998 - 09.2001
- Bagging, running cash register, lottery, back office duties
- Deli team leader
- Manage department in my managers absence
Education
Business Management
Hillsborough Community College
Tampa, FL10-2002
Walter Sickles High School
Tampa, FL03-2000
Skills
- Schedule writing for 20-45 employees
- Inventory management
- Employee evaluations
- Coaching and motivating employees
- Food Safety & sanitation standards
- Direct customer interaction and satisfaction
- Employee retention
- Planning and building merchandise displays
- Maintaining high associate morale
- Appearance standards to maintain customer satisfaction
- Knowledge of different types of businesses to sell to
Certification
CPR certification January 2023
Serve Safe October 2022
Timeline
Sales Account Manager
Coke Florida
02.2024 - Current
Deli Manager
Publix Supermarkets
06.2005 - 12.2023
Assistant Deli Manager
Publix Supermarkets
09.2001 - 06.2005
Front Service Clerk/Deli Clerk
Publix Supermarkets
09.1998 - 09.2001
Business Management
Hillsborough Community College
Walter Sickles High School
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