Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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William Templeton

St.Petersburg ,FL

Summary

Results-oriented Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage.

Overview

10
10
years of professional experience

Work History

Senior Account Manager

ShareFile
02.2023 - Current
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Worked with customers to develop strategic business and account plans.
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.

Senior Inside Sales Account Manager

Citrix
10.2021 - 01.2023
  • Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives. Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Offered new and existing customers profitable products to maintain strong territory-wide revenue.
  • Managed over 30 customer calls daily and increased sales by 20%
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Senior Account Manager

ADP
10.2018 - 10.2021
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Exceeded sales goals by 115% by bringing in new accounts and upselling to existing clients.

General Manager

Kuhnsville Car Wash
08.2013 - 12.2020
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Education

Bachelor of Arts - Communications

Kutztown University of Pennsylvania
Kutztown, PA
05.2018

Skills

  • Business Relationship Management
  • Customer Trend Analysis
  • Sales Quota Management
  • Salesforce Software
  • Cloud Technology
  • SaaS
  • Microsoft

Accomplishments

  • "1st Half Leadership Award" in 2022.
  • "Rookie Employee of the Year" in 2019
  • Achieved over 110% of my annual number from 2019-2022
  • Certified in GAP Selling

Timeline

Senior Account Manager

ShareFile
02.2023 - Current

Senior Inside Sales Account Manager

Citrix
10.2021 - 01.2023

Senior Account Manager

ADP
10.2018 - 10.2021

General Manager

Kuhnsville Car Wash
08.2013 - 12.2020

Bachelor of Arts - Communications

Kutztown University of Pennsylvania

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William Templeton