Summary
Overview
Work History
Education
Skills
Languages
Work and Personal References
Timeline
Generic

William Torrez

Charlottesville,VA

Summary

Motivated professional with extensive experience in customer service, sales and administrative tasks.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Albermale Center For Family Medicine
02.2024 - Current
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Customer Service Advisor

Milicom
11.2021 - 09.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
  • Accomplished all my sales goals each month by 130%
  • Responded to customer needs through competent customer service and prompt problem-solving.

Inventory and Supply Chain Officer

JC Newman Cigars
04.2015 - 06.2021
  • Developed strong supplier relationships to negotiate better pricing terms and ensure timely delivery of goods.
  • Reduced stock discrepancies by conducting regular audits and reconciling inventory records with physical counts.
  • Streamlined inventory management processes by implementing efficient tracking systems and procedures.
  • Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.

Education

Certification - English-as-a-Second-Language Education

Piedmont Virginia Community College
Charlottesville, VA
04.2025

BBA - Business Administration And Management

UNAN MANAGUA NICARAGUA
ESTELI, NICARAGUA
10.2017

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft Word
  • Microsoft Excel
  • Accounting Support
  • Strong Problem Solver

Languages

Spanish
Native or Bilingual
English
Professional Working

Work and Personal References

Stephanie Hall, Clinical Manager, Stephanie.hall@albemarlecenter.com,Direct Office number 434-995-7431.

Danny Raul Rivera Flores, Store Leader Tigo Esteli-Nicaragua,mobile number 505 8395-5100

Eddie L. Koen, President Institute for Educational Leadership, Harvard University, mobile number 720-215-6478

Nancy A. Tisdale, Retired Former Nurse coordinator at the University of Virginia, mobile number 434-981-4895

Timeline

Administrative Assistant

Albermale Center For Family Medicine
02.2024 - Current

Customer Service Advisor

Milicom
11.2021 - 09.2023

Inventory and Supply Chain Officer

JC Newman Cigars
04.2015 - 06.2021

Certification - English-as-a-Second-Language Education

Piedmont Virginia Community College

BBA - Business Administration And Management

UNAN MANAGUA NICARAGUA

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William Torrez