Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
TRAINING
Generic

William T. Potter

Atlanta,GA

Summary

Dynamic sales leader with a proven track record of exceeding targets and driving revenue growth through effective lead generation and customer loyalty initiatives. Expertise in consultative selling, strategic merchandising, and leveraging CRM tools to optimize sales processes. Committed to enhancing customer engagement and developing high-performing teams, while adept at crafting innovative sales strategies that respond to evolving market conditions. Recognized for strong negotiation and communication skills, fostering collaborative relationships that contribute to sustained pipeline growth.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Carter’s
03.2026 - Current
  • Led daily operations and sales initiatives at flagship store near corporate headquarters, enhancing team performance and customer engagement in high-visibility environment.
  • Mentored and developed sales associates on consultative selling techniques, product knowledge, and customer service to exceed sales targets and foster customer loyalty.
  • Managed merchandising, inventory control, and promotional strategies to increase store traffic and maximize revenue.
  • Support leadership with scheduling, loss prevention, and operational efficiency while maintaining exceptional customer satisfaction.

Store Manager

GameStop
05.2025 - 01.2026
  • Exceeded monthly sales targets through strategic initiatives and team motivation, generating an extra $60K in revenue within 8 months.
  • Trained and mentored 8–10 staff on consultative selling, contributing to store's consistent ranking in top 25% of company KPIs.
  • Executed innovative merchandising while managing inventory, scheduling, cash handling, and loss prevention to enhance overall store operations.

Store Manager

Journeys
07.2021 - 02.2025
  • Surpassed sales targets while training employees and new Store Managers across locations, enhancing team capabilities.
  • Directed merchandising, operations, customer relationship management, and loss prevention for sustained profitability.
  • Directed merchandising, operations, customer relationship management, and loss prevention to maintain profitability.

Education

Bachelor of Applied Arts And Science - Information Technology

Georgia State University
Atlanta, GA
05-2022

Skills

  • Consultative Selling
  • Customer Relationship Management
  • Client management
  • Team leadership
  • Inventory strategies
  • Team Leadership & Training
  • Performance Management
  • Objection Handling
  • Organizational skills
  • Multitasking and organization
  • Problem Solving
  • Customer service

Accomplishments

Journeys Sales Record - $24K in 1 week (Q4, 2023)

Journeys Sales Record - $30K in 1 week (Q4, 2024)

Timeline

Assistant Manager

Carter’s
03.2026 - Current

Store Manager

GameStop
05.2025 - 01.2026

Store Manager

Journeys
07.2021 - 02.2025

Bachelor of Applied Arts And Science - Information Technology

Georgia State University

TRAINING

SVAcademy – Sales Development / Business Development Bootcamp

Re:Work Training - Business Development Training