Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Tudor

Saint Paul

Summary

Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.

Overview

8
8
years of professional experience

Work History

Security Officer

Intercontinental Hotels Group
Saint Paul, MN
05.2023 - Current
  • Monitored security systems and conducted regular patrols to ensure guest safety.
  • Responded promptly to incidents, providing immediate assistance and support to guests and staff.
  • Assisted in training new security personnel on protocols and emergency response procedures.
  • Collaborated with hotel management to implement security policies and enhance guest experience.
  • Maintained accurate logs of daily activities, incidents, and safety inspections for compliance purposes.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Prison Guard

MN Department of Corrections
Lino Lakes, MN
03.2023 - 05.2023

I did the correction officer training.

Fast Food Team Leader

Loves Truck Stop
Forest Lake, MN
09.2022 - 03.2023
  • Supervised daily operations, ensuring optimal service and food quality standards.
  • Trained and mentored new team members on customer service best practices.
  • Implemented efficient workflow processes to enhance speed of service during peak hours.
  • Managed inventory levels, reducing waste through effective stock rotation techniques.
  • Coordinated staff schedules to maintain adequate coverage and meet operational needs.
  • Monitored compliance with health and safety regulations in food preparation areas.
  • Resolved customer complaints promptly, improving overall satisfaction rates.

Internship

State Farm
Atlanta, GA
05.2022 - 08.2022
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • I assisted with Customers with theirs Accounts
  • I made out bound calls to assist the licensed agent
  • Paid attention to detail while completing assignments.

Fast Food Worker

McDonald's
09.2019 - 06.2020
  • Managed inventory levels, reporting shortages to supervisors for timely replenishment.
  • Implemented best practices for food preparation, enhancing overall quality and consistency of service.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.

Fast Food Worker

McDonald's
Chanhassen, MN
06.2018 - 07.2019
  • Prepared and assembled food orders according to customer specifications.
  • Operated kitchen equipment, ensuring proper usage and safety protocols.
  • Assisted in training new team members on operational standards and customer service techniques.
  • Maintained cleanliness and organization of workstations, complying with health regulations.
  • Collaborated with team members to improve order accuracy and efficiency during peak hours.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

Education

High School Diploma -

Forest Lake Highschool
Forest Lake, MN

Skills

  • Report writing
  • Incident reporting
  • CCTV surveillance
  • CCTV monitoring
  • Access control
  • Physical fitness
  • Threat assessment
  • Complex Problem-solving
  • General security

Timeline

Security Officer

Intercontinental Hotels Group
05.2023 - Current

Prison Guard

MN Department of Corrections
03.2023 - 05.2023

Fast Food Team Leader

Loves Truck Stop
09.2022 - 03.2023

Internship

State Farm
05.2022 - 08.2022

Fast Food Worker

McDonald's
09.2019 - 06.2020

Fast Food Worker

McDonald's
06.2018 - 07.2019

High School Diploma -

Forest Lake Highschool
William Tudor