Summary
Overview
Work History
Education
Skills
Timeline
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William Turcotte

Kennesaw,GA

Summary

Experienced pest control professional with 4+ years focused on preventing and eliminating infections for residential and commercial customers. Well-versed in applying chemicals and using fumigants safely. Excellent skills in interpersonal communication, customer service and sales. Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.

Overview

15
15
years of professional experience

Work History

Sales Inspector

Northwest Exterminating
Acworth, GA
10.2023 - Current
  • Conducted regular inspections of sales personnel to ensure compliance with company policies and procedures.
  • Analyzed sales data to identify areas of improvement in sales strategies.
  • Maintained detailed records of all sales transactions and customer interactions.
  • Resolved customer complaints in a timely manner by addressing their concerns directly.
  • Created reports summarizing daily, weekly, monthly, and quarterly sales results.
  • Collaborated with management team to develop efficient processes that improved overall productivity.
  • Identified opportunities for cross-selling products based on customer needs and preferences.
  • Generated leads through cold calling techniques, email campaigns, social media outreach.
  • Maintained accurate records of all orders placed by customers including payment information.

Pest Control Technician

Northwest Exterminating
Acworth, GA
04.2018 - 10.2023
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Applied chemical solutions on building surfaces to eliminate pests.
  • Attended company workshops and seminars to learn about most up-to-date information and methods regarding pest control.
  • Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.
  • Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.

Line Cook

Downtown Kitchen
Canton, GA
03.2009 - 04.2018
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Grilled meats and seafood to customer specifications.

Education

High School Diploma -

Cherookee High School
Georgia
05-2007

Skills

  • Basic Mathematical Skill
  • Natural Pesticides
  • Customer Inquiries
  • Treatment Requirement Determination
  • Client Support
  • Customer Safety
  • Workshops
  • Customer Follow-Up
  • Inventory Tracking
  • Exceptional Customer Service
  • Teamwork And Collaboration
  • Organization Skills

Timeline

Sales Inspector

Northwest Exterminating
10.2023 - Current

Pest Control Technician

Northwest Exterminating
04.2018 - 10.2023

Line Cook

Downtown Kitchen
03.2009 - 04.2018

High School Diploma -

Cherookee High School

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William Turcotte