William VanCor
Deatsville,AL
Summary
History of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with excellent communication, problem-solving and planning abilities.
Overview
20
20
years of professional experience
Work History
Manager Appraiser
Capitol City Body Works
11.2023 - Current
- Improved appraisal quality by implementing standardized procedures and guidelines for the team.
- Streamlined workflow efficiencies by consistently monitoring and adjusting team assignments according to workload demands.
- Developed strong relationships with vendors, negotiating favorable terms and ensuring consistent service delivery.
- Promoted a positive work environment by fostering open communication channels among team members, resolving conflicts proactively, and celebrating successes regularly.
- Examined damaged vehicle to determine extent of structural, body, mechanical, electrical or interior damage.
- Prepared and updated field notes to document changes from previous assessments using computerized assisted appraisal system.
- Prepared insurance forms to indicate repair-cost estimates and recommendations.
- Estimated parts and labor to repair damage using standard automotive labor and parts cost manuals and knowledge of automotive repair.
Shop Foreman
W.W. Williams Inc.
11.2022 - 11.2023
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Assisted in the recruitment process by interviewing potential hires and selecting qualified candidates to join the team.
- Managed a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.
- Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.
- Safeguarded workplace safety through strict adherence to safety protocols and conducting regular training sessions for staff.
Shop Foreman
Truckworx Kenworth - Montgomery
10.2019 - 10.2022
- Managed materials inside shop and at job locations.
- Oversaw maintenance and repair of customer's equipment.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Directed daily operations of team of 10 technicians and shop professionals.
Service Advisor
Truckworx Kenworth - Montgomery
09.2017 - 10.2019
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
Auto Physical Damage Appraiser
Joe Hudson Collision Center
07.2015 - 09.2017
- Documented damage with photographs and detailed written descriptions.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
- Helped customers obtain alternate transportation via rental car services.
- Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
- Advised clients on plans for repairs, possible value of salvage parts and appropriate mechanics for repairs needed.
- Negotiated completed damage estimates and repair costs.
- Prepared insurance forms on behalf of customers, detailing damage details, car conditions and shop quotes.
- Collaborated with repair workers to determine feasibility of repairs under constraints of coverage limits, time frame and customer finances.
- Determined salvage value on total-loss vehicle.
- Documented vehicle damage and submitted photographs and in-depth reports to claims department for effective processing.
Auto Physical Damage Appraiser
Jack Ingram Motors Inc
09.2004 - 07.2015
- Documented damage with photographs and detailed written descriptions.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
- Helped customers obtain alternate transportation via rental car services.
- Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
- Used Mitchell and CCC
- Advised clients on plans for repairs, possible value of salvage parts and appropriate mechanics for repairs needed.
- Negotiated completed damage estimates and repair costs.
- Prepared insurance forms on behalf of customers, detailing damage details, car conditions and shop quotes.
- Collaborated with repair workers to determine feasibility of repairs under constraints of coverage limits, time frame and customer finances.
- to calculate damages and claim values.
Education
GED -
Greenville High School
Greenville, ALNo Degree - Alignment Theory And Practical Application
Hunter Engineering Company
Bridgton, MESkills
- Interpreting Job Specifications
- Coordinating Daily Operations
- Maintenance Requirements
- Performance Improvement Strategies
- Predictive and Preventive Maintenance
- Conflict Resolution Tactics
- Cummins Insite
- Advanced Communication Skills
- Work Order Analysis
- Production Planning
Timeline
Manager Appraiser
Capitol City Body Works
11.2023 - Current
Shop Foreman
W.W. Williams Inc.
11.2022 - 11.2023
Shop Foreman
Truckworx Kenworth - Montgomery
10.2019 - 10.2022
Service Advisor
Truckworx Kenworth - Montgomery
09.2017 - 10.2019
Auto Physical Damage Appraiser
Joe Hudson Collision Center
07.2015 - 09.2017
Auto Physical Damage Appraiser
Jack Ingram Motors Inc
09.2004 - 07.2015
GED -
Greenville High School
No Degree - Alignment Theory And Practical Application
Hunter Engineering Company
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