William Vanderver
Graysville,AL
Summary
Accomplished Route Sales Representative and Switchman/Train Conductor with a proven track record at BNSF Railway, enhancing operational efficiency and customer satisfaction. Skilled in train operation and maintaining safety, I excel in fostering teamwork and collaboration. My strategic route planning and exceptional communication skills have significantly boosted revenues and customer loyalty.
Overview
30
30
years of professional experience
Work History
Switchman/Train Conductor
BNSF Railway
09.2006 - 09.2024
- Communicated with train dispatchers to obtain and adjust directions.
- Cut, switched and supervised loading and unloading of railcars.
- Performed daily inspections on switches.
- Maximized efficiency by coordinating switch movements and coupling train cars during station stops.
- Contributed to a positive work environment by fostering teamwork and collaboration among crew members.
- Participated in ongoing training programs to stay current with industry best practices and regulatory changes.
- Served as a mentor to new hires, sharing expertise in railway operations and helping them acclimate to the role quickly.
- Reduced service disruptions by quickly identifying and resolving mechanical issues before they escalated.
- Communicated through various methods to conduct train movement.
- Inspected train in motion and stationary to determine proper functionality.
- Negotiated and directed train and rail cars movement.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
Route Sales Representative
MBC United
06.2000 - 09.2006
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maximized sales through effective territory management and strategic route planning.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
- Maintained accurate inventory records, ensuring sufficient product availability for customers.
Route Sales Representative
G & K Services
07.1994 - 06.2000
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Immediately addressed problems with customers to promote speedy resolution.
- Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
- Represented wide range of products and brands.
- Enhanced brand visibility within assigned territory through creative merchandising displays at retail locations.
Education
Associate of Arts - Computer Networking
ITT Technical Institute
Birmingham, AL05-2005
Bachelor of Arts - Physical Education
University of Alabama At Birmingham
Birmingham, AL04-1998
Master of Arts - Rehabilitation Science
University of Alabama At Birmingham
Birmingham, AL05-1990
Skills
Assisting customers
Directing performers
Foreman briefing
Maintaining safety
Ticket inspection
Managing yard switching
Teamwork and collaboration
Problem-solving skills
Time management
Safety conscious
Team collaboration
Safety procedures
Timeline
Switchman/Train Conductor
BNSF Railway
09.2006 - 09.2024
Route Sales Representative
MBC United
06.2000 - 09.2006
Route Sales Representative
G & K Services
07.1994 - 06.2000
Associate of Arts - Computer Networking
ITT Technical Institute
Bachelor of Arts - Physical Education
University of Alabama At Birmingham
Master of Arts - Rehabilitation Science
University of Alabama At Birmingham
Similar Profiles
Carlos PerryCarlos Perry
Terminal Trainmaster at BNSF RailwayTerminal Trainmaster at BNSF Railway
Jeremy Van HeerdeJeremy Van Heerde
Division Trainmaster at BNSF RailwayDivision Trainmaster at BNSF Railway
Kirk HarrisKirk Harris
Special Agent at BNSF RailwaySpecial Agent at BNSF Railway
Kris TorenKris Toren
Foreman at BNSF RailwayForeman at BNSF Railway
Mariah SchleyMariah Schley
Paramedic at Regional Paramedical ServicesParamedic at Regional Paramedical Services