Dynamic Mortgage Loan Purchase Specialist at US Bank Home Mortgage with a proven track record in ensuring compliance and enhancing customer relations. Expert in documentation management and analytical thinking, consistently delivering timely loan packages while fostering teamwork and collaboration. Committed to continuous improvement and quality assessment in all processes.
Receive and purchase loans from third party lenders. Review loans to ensure compliance with bank, regulatory and investor guidelines and customer service standards and determine acceptability. Communicate with lenders, staff, title companies, etc. to resolve outstanding items in order to obtain all necessary documentation and ensure completeness and accuracy. Deliver loan packages in a timely manner to secondary/pooling unit for date on secondary market. Package and submit government loans files to HUD/VA for insurance/guaranty.