Hi, I’m
William Wallace
Walterboro,SC
Summary
Ever since I was a kid I always had a strong and very deterministic work ethic. I always enjoyed working hard and seeing the success come out of it. I also enjoyed seeing everyone else complete the work they were doing and achieving there goals. I always wanted to lead people in a way that benefited everyone, but it would also be following the rules and effectively doing that.
Overview
6
years of professional experience
Work History
Red Horse Recovery & Towing
Tow Truck Operator
03.2023 - Current
Job overview
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
Advantage Auto Center
Automotive Mechanic
01.2022 - 03.2023
Job overview
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
AutoZone
Part Sales Manager
05.2021 - 12.2021
Job overview
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
Tidewater
Diesel Technician
03.2019 - 10.2020
Job overview
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Inspected [Vehicles] for repair and maintenance needs.
- Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
- Removed components and completed repairs or installed new replacements.
US Navy
Information Systems Technician
07.2017 - 01.2019
Job overview
- Handled initial troubleshooting and escalation of service requests.
- Trained users on how to properly operate equipment and software programs.
- Used ticketing systems to manage and process support actions and requests.
- Identified and solved technical issues using variety of diagnostic tools and tactics.
Education
Colleton County High School, Walterboro, SC
High School Diploma
05.2017
Skills
- Assisting Customers
- Staff Training
- Organizational Skills
- Performance Monitoring
- Budget Management
- Safety Awareness
- Software Management
- Systems Administration
- Software Updates
- Fleet Management
- Work Order Interpretation
Timeline
Tow Truck Operator
Red Horse Recovery & Towing
03.2023 - Current
Automotive Mechanic
Advantage Auto Center
01.2022 - 03.2023
Part Sales Manager
AutoZone
05.2021 - 12.2021
Diesel Technician
Tidewater
03.2019 - 10.2020
Information Systems Technician
US Navy
07.2017 - 01.2019
Colleton County High School
High School Diploma
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