- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Participating in cultural exchange programs and homestays
- Backpacking
- Auto Repair/Restoration
William Ward
San Marcos,CA
Summary
Adaptable instructor and sales professional with skills in building strong customer relationships and addressing complaints to preserve long-term business. Proven ability to differentiate instruction and implement classroom management strategies for an engaging learning environment. Collaborative team member with a focus on achieving sales goals and leveraging technology to enhance experiences.
Overview
10
10
years of professional experience
Work History
Sales Advisor
Thompson Heating & Cooling
03.2024 - Current
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Built relationships with customers and community to promote long term business growth.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
Teaching Instructor
US Navy
12.2014 - 09.2016
- Differentiated instruction based on individual student needs, ensuring all learners were able to access and engage with curriculum materials effectively.
- Implemented various classroom management strategies resulting in an organized and focused learning environment where students thrived academically.
- Utilized technology to enhance learning experience.
Education
Bachelor of Arts - Political Science
The University of Alabama
Tuscaloosa, AL12-2020
Skills
- Brand Awareness
- Building rapport
- Stress Tolerance
- Teamwork capabilities
- Negotiation expertise
Accomplishments
- Supervised team of 8 staff members.
- Trained and mentored junior personnel in preventive and corrective maintenance, troubleshooting procedures and damage control.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Interests
Timeline
Sales Advisor
Thompson Heating & Cooling
03.2024 - Current
Teaching Instructor
US Navy
12.2014 - 09.2016
Bachelor of Arts - Political Science
The University of Alabama
Similar Profiles
Johnny Johnson JrJohnny Johnson Jr
HVAC Assistant at Neely Heating & CoolingHVAC Assistant at Neely Heating & Cooling
John BertschJohn Bertsch
Comfort Advisor at J.A. Bertsch Heating and CoolingComfort Advisor at J.A. Bertsch Heating and Cooling
Jakob BoyerJakob Boyer
HVAC Assistant at H&L Heating & CoolingHVAC Assistant at H&L Heating & Cooling
NADINE STARKNADINE STARK
Mental Health Therapist at Self Employed at Connective CounselingMental Health Therapist at Self Employed at Connective Counseling
Chynna WeeklyChynna Weekly
Front Desk Receptionist at Good Shepherd RehabilitationFront Desk Receptionist at Good Shepherd Rehabilitation