William Warner
Starbucks
Boise,ID
14
years of professional experience
Enthusiastic Service Worker offering solid background in building and leading successful restaurant teams, handling large volume of customers. Knowledgeable about enforcing safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in various situations.
Work History
Barista
4 Years 5 Months- Interacted with customers during hectic periods to promote a fun, positive environment.
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.
- Maintained cleanliness of counters, machines, utensils, and seating areas to ensure high standards.
- Controlled the line and crowd with quick, efficient service.
HR Assistant (Remote) Part Time
11 Months- Assisted with weekly payroll prep
- Aided manager in drafting employee notices and documentation
- Organized and maintained employee paperwork and files
- Successfully facilitated resolution for employee concerns through management
- Drafted employee schedules
- Assisted in New Hire onboarding documentation
Front of House Manager/Assistant Kitchen Manager
9 Months- Managed day-to-day restaurant operations with focus on quality.
- Completed and controlled Kitchen Schedule each week.
- Facilitated resolution of customer conflicts and resolved customer conflicts.
- Contributed to employee recruiting, hiring, and discipline.
- Communicated clear and consistent messages regarding service goals to servers, bartenders and hosts.
- Settled disputes and resolved customer conflicts.
- Received, organized and rotated paper goods and food ingredients.
Novelty Operator
1 Year 2 Months- Worked 5-6 days a week, averaging over 50 hours to meet operational demands
- Unloaded and loaded two full semi trucks weekly for efficient merchandise distribution in new cities
- Monitored inventory levels of merchandise to ensure availability.
- Worked 5-6 days a week, 50+ hours every week
Server/Kitchen
4 Months- Communicated with colleagues and superiors to ensure smooth operations.
- Developed knowledge of menu items and daily specials to enhance customer experience.
- Prepared food to meet specific customer requests and dietary needs.
- Handled food safely during preparation and service. with sanitation and safety in mind.
Server/Kitchen/Manager
1 Year 10 Months- Worked as a Line Cook in a fast-paced restaurant
- Prepared and organized station daily to ensure efficient service during peak hours
- Ensured that all needed supplies were present before work
- Went to work every day with a personal drive and dedication to excellence.
- Maintained up-to-date licenses and training certificates to comply with health regulations
Crew/Manager
3 Years 8 Months- Collaborated with team members on projects as well as collaboratively.
- Multitasked effectively while prioritizing tasks to meet fast-paced demands.
- Performed all duties in accordance with food handling procedures.
- Directed food service teams during busy shifts with strong leadership skills to get food out accurately and fast
Education
Associate of Science - Information Technology
- 3.61 GPA
Skills
Teamwork
Communication
Leadership
Coaching
Prioritization
Customer service
Delegation
Diligence
Team player
Trustworthy
Product Knowledge
Timeline
HR Assistant (Remote) Part Time
ECS Imaging INC
04.2024 - 03.2025Read More
Barista
Starbucks
03.2022 - CurrentRead More
Front of House Manager/Assistant Kitchen Manager
Milwaukee Burger Company
08.2020 - 05.2021Read More
Novelty Operator
FELD entertainment Disney on Ice
01.2019 - 03.2020Read More
Server/Kitchen
Texas Roadhouse
09.2018 - 01.2019Read More
Server/Kitchen/Manager
Outback Steakhouse
11.2016 - 09.2018Read More
Crew/Manager
Courtesy Corporation-McDonald's
09.2012 - 05.2016Read More
Arizona State University
Associate of Science from Information Technology
Read More