Talented professional considered knowledgeable leader and dedicated problem solver. Brings 32 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
28
28
years of professional experience
Work History
Project Manager
Karrus Homes
12.2023 - 05.2024
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
New home orentation.
Superintendent
Invitation Homes
05.2021 - 12.2023
Meeting with residents to complete Pre Move-Out Visits and documenting the home condition and resident responsibilities for a successful move-out.
Meeting with incoming residents to complete Resident Orientations to welcome them, and educate them on the systems in their home as well as all important maintenance policies and procedures
Conducting Move Out Inspections including a detailed inspection of the property and using our budgeting program to create a comprehensive scope of work and identify costs that should be charged back to the resident at move-out in accordance with company standards
Overseeing all aspects of the rehab and turn process which includes communicating with contractors, submitting change orders, ensuring work is completed correctly and on schedule, and documenting the process with progress notes and "before" and "after" photos
Communicating with the Leasing Team about completion delays that might affect a resident’s move-in date
Observing and ensuring job site safety during project management visits
Negotiating terms of repairs with vendors and General Contractors based on company standards
I consistently ranked in the top 2% of all superintendents in NC for staying within or below budget, number of days before the home was entered back into our inventory and had the least amount of work orders once the house was leased.
Owner/Operator
WEW3, Inc.
05.2018 - 04.2021
Managed day-to-day business operations.
Hands on during rehabs.
Responsible for sales, bidding, staying within resident's budget, contracting with multiple vendors to insure job was completed on time and within the set budget.
Our rehabs included all facets of construction. Flooring, drywall, electrical, plumbing, cabinets, counter tops to exterior hardscapes.
Sr. Sales Consultant
NFP
10.2012 - 04.2018
Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
Provided exceptional customer service, addressing concerns promptly and professionally.
Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
Boosted sales revenue by developing and implementing effective sales strategies.
98% retention rate
Senior Sales Consultant
CEBA, Inc. (Sold To NFP October 2012)
02.1996 - 10.2012
CEBA was founded in 1996. It was a small, employee benefits brokerage firm. We quickly grew to one of the largest brokerage firms in the Carolinas.
Responsible for building internal CRM program
Established strong client relationships for increased customer loyalty and repeat business.
Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
Evaluated clients' needs and created plan of action to provide solutions.
Managed key accounts to ensure client satisfaction and maximize revenue opportunities.
Education
Central Piedmont Community College
Charlotte, NC
Wingate University
Wingate, NC
Skills
Project Management
Project Planning
Project planning and development
Project Scheduling
Proficient in Salesforce and Salesforce Lighting and BuildXact
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