Overview
Work History
Education
Skills
Timeline
Generic

William Whalen

Fayetteville,AR

Overview

13
13
years of professional experience

Work History

Supervisor Fleet

Tyson Foods
Springdale, AR
03.2023 - Current
  • Coordinated driver loads and managed dispatch tasks.
  • Oversaw scheduled routes to ensure appropriate coverage by delivery drivers.
  • Responded to customer messages in regards to delivery issues.
  • Addressed questions, problems or requests for service or equipment.
  • Oversaw communications within assigned territories.

Capacity Coordinator

JB Hunt Transportation
Lowell, AR
06.2021 - 03.2023
  • Negotiated rates based on current market trends.
  • Quoted potential customers on price of freight brokerage.
  • Acted as liaison between freight companies and shippers.
  • Entered shipment details into database.
  • Double checked shipments and according to client orders.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Dispatcher

JB Hunt Transportation
Lowell, AR
08.2020 - 10.2020
  • Maintained and updated records by processing orders, running bulk pick sheets, printing invoices and created a daily shipping log.
  • Carried out day-day-day duties accurately and efficiently by closely monitoring the dispatch board to triage while I prioritized over 60 daily calls.
  • Logged and updated customers on the status of their delivery in a timely and professional manner.

Wheeled Vehicle Mechanic, Specialist

United States Army
Fort Bliss, TX
08.2012 - 11.2015
  • Maintained wheeled vehicles by handling equipment systems and their associated trailers.
  • Inspected, serviced, repaired, and tested the wheeled vehicles and material handling equipment systems, subsystems, and components to U.S Army standards.
  • Serviced automotive electrical systems including wiring harnesses and starting and charging systems.
  • Led a team of five soldiers to complete safety and system checks on all wheeled equipment on base.

Education

Bachelor of Science - Communication

University of Arkansas
05.2020

Skills

  • Logistics
  • Customer Service
  • Microsoft Office
  • Management
  • Served in the United States Army
  • Instructor Training
  • New Hire Training
  • Detail-Oriented
  • Fleet Monitoring
  • Employee Management
  • Safety Protocol
  • Relationship Building
  • Problem Resolution
  • Friendly, Positive Attitude
  • Computer Skills
  • Supervision & Leadership

Timeline

Supervisor Fleet

Tyson Foods
03.2023 - Current

Capacity Coordinator

JB Hunt Transportation
06.2021 - 03.2023

Dispatcher

JB Hunt Transportation
08.2020 - 10.2020

Wheeled Vehicle Mechanic, Specialist

United States Army
08.2012 - 11.2015

Bachelor of Science - Communication

University of Arkansas

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William Whalen