William Wikstrom
Franklin Square,NY
Summary
Results-driven professional specializing in patient account management and revenue cycle management. Skilled in optimizing claim processing and resolving discrepancies to enhance operational efficiency and financial outcomes. Strong proficiency in Microsoft Excel supports effective task prioritization and contributes to improved operations and profitability.
Overview
26
26
years of professional experience
Work History
Error Processing Patient Account Representative
Northwell Health
New Hyde Park, USA
09.2015 - Current
- Validated accuracy of charges, including dates of service, patient identification, physician NPI, and provider signature to ensure billing integrity
- Identified insurance payor discrepancies and diagnosis code errors
- Regularly use insurance provider websites (i.e. Emblem, United Healthcare, Fidelis) to verify patient insurance eligibility and most recent subscriber ID information
- Entered laboratory patient accessions using revenue cycle management programs (i.e. XIFIN, Allscripts, GRM, Epic, Visual Vault) and updated patient information to ensure accurate claim generation
- Verified updated patient addresses for outstanding patient bills by collaborating with hospitals and doctors’ offices
- Processed the Manual Pricing Release (MPR) and Sliding Scale accessions
Records Management Clerk
Carrieri & Carrieri, P.C.
Mineola, USA
09.2013 - 09.2015
- Filed and maintained adoption and termination of parental rights documents in numerically labeled Redweld folders, scanned files, and archived them virtually for easy retrieval.
- Scanned and emailed client files to attorneys for upcoming court hearings
- Communicated regularly with clients to address inquiries and provide timely updates on case status.
- Archived and filed contracts, affidavits, power of attorney, and other legal documents in client account files to ensure organized access.
- Assisted paralegals in communication and correspondence with clients
Electoral Ballot Clerk
Nassau County Board Of Elections
Mineola, USA
09.2012 - 09.2013
- Assisted voters at their respective polling sites on Election Day
- Assisted displaced or absentee voters following Hurricane Sandy to facilitate their participation in elections
- Hand-counted write-in votes post-election to maintain election integrity amidst machine limitations
- Updated voter registration information daily to ensure accurate and timely access for voters
- Sent voter registration forms through postal service to engage potential voters
Production Coordinator
Sound One Corporation
New York, USA
02.2000 - 09.2012
- Coordinated workflow and logistics for all post-production projects in largest postproduction facility on East Coast for multiple studio and independent films, commercials and television series
- Scheduled Automated Dialogue Replacement (ADR) sessions for talent and all in-house audio and video transfers, dailies and shooting of optical negatives with high level clients (i.e. Disney, Warner Brothers, Sony, HBO, Paramount, etc.) in the entertainment industry
- Managed daily workflow of audio engineers, trained interns, and delegated tasks to optimize team performance
- Tracked and organized all incoming and outgoing domestic and international shipments to ensure timely delivery
- Established working relationships as liaison with in-house, U.S. and International clients
- Processed client payments and ensured account accuracy to support financial operations
Education
Audio Engineering Certificate -
Institute of Audio Research
New York, NYAssociate Degree - Communications
Nassau Community College
Garden City, NYSkills
- Billing accuracy
- Claims processing
- Insurance verification
- Medical Billing
- Data analysis
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
Timeline
Error Processing Patient Account Representative
Northwell Health
09.2015 - Current
Records Management Clerk
Carrieri & Carrieri, P.C.
09.2013 - 09.2015
Electoral Ballot Clerk
Nassau County Board Of Elections
09.2012 - 09.2013
Production Coordinator
Sound One Corporation
02.2000 - 09.2012
Audio Engineering Certificate -
Institute of Audio Research
Associate Degree - Communications
Nassau Community College