WILLIAM WILKENSON
Jonesboro,GA
Summary
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
Ramp Agent
GAT Ground Support Airline
02.2023 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Demonstrated adaptability by quickly adjusting to changing flight schedules, minimizing disruptions to airport operations.
Driver
UBER
02.2019 - Current
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Managed schedules efficiently, ensuring punctual pick-up and drop-off times.
Security Officer
Allied Universal Security Services
10.2014 - 11.2020
- Patrolled and monitored premises in company vehicle and by foot.
- Improved overall security by conducting regular patrols.
- Maintained high standards of professionalism and customer service, resolving concerns with empathy and patience.
Education
GED -
Central Piedmont Community College
Charlotte, NC05-2015
No Degree - EKG TECHNICAL
FRANKLIN CAREER INSITUTE
Hempstead, NY06-2001
No Degree - PHLOBOTOMY TECHNICAL
FRANKLIN CAREER INSITUTE
Hempstead, NY06-2000
Skills
- Problem-solving
- Aircraft marshalling
- Customer service
- Pushback and towing
- Ground support services
- Security guard license
- Patrol operations
- Conflict de-escalation
Timeline
Ramp Agent
GAT Ground Support Airline
02.2023 - Current
Driver
UBER
02.2019 - Current
Security Officer
Allied Universal Security Services
10.2014 - 11.2020
GED -
Central Piedmont Community College
No Degree - EKG TECHNICAL
FRANKLIN CAREER INSITUTE
No Degree - PHLOBOTOMY TECHNICAL
FRANKLIN CAREER INSITUTE
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