WILLIAM WILLIS
Lake Jackson,TX
Summary
Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.
Overview
20
20
years of professional experience
Work History
Security Professional
Allied Universal Services
10.2023 - Current
- Ensured all personnel on site were following rules
- Ensured all paperwork in order
- Observed and reported.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Recorded incident reports with detailed accounts of occurrences
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
Hydroblast Crewleader
Evergreen North America
02.2022 - 10.2023
- Cleaned Misc
- Equipment using High pressure water
- Ensured job was completed in timely manner
- Always ensured safety while on job as well as coworkers
- Cleaned up trash on job site during job and at end of job.
Delivery Driver
Papa John's Pizza
09.2020 - 01.2022
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience
- Verified orders prior to completing deliveries to avoid customer complaints
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality
- Maintained organized, safe and clean work areas and complied with company safety and security standards
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift
- Processed payments by accepting cash, checks and credit and debit card payments
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings
Hydroblast Crew Leader
USA DEBUSK
04.2020 - 05.2020
- Trained employees in time management and proper ways to complete job duties
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work
- Communicated effectively with upper management, team members, and customers to keep everyone informed
- Monitored team members to verify work quality and address concerns
- Instructed crew members in safe work practices and methods to reduce work-related injuries
- Pitched in to help with various job tasks, fill in for sick employees and complete projects
- Established positive relationships with customers and colleagues through high standards of customer service
- Settled crew member disputes by addressing problems quickly and providing successful mediation
Hydro Blast Crew Leader
USA DEBUSK
01.2020 - 02.2020
- Trained employees in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Monitored team members to verify work quality and address concerns.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
Delivery Driver
Pizza Hut
09.2019 - 12.2020
- Delivered Pizzas in a safely timely manner
- Helped make pizzas when not busy
- Cleaned area (Picked up trash, did dishes, swept and mopped)
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience
- Verified orders prior to completing deliveries to avoid customer complaints
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality
- Served customers promptly by smoothly collecting and delivering high volume of orders
- Processed payments by accepting cash, checks and credit and debit card payments
- Supported sales efforts by suggestively selling additional food items to increase check average when taking order
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction
- Completed on-time deliveries by choosing best and most efficient routes
Sanitation Helper
City Of Lake Jackson
07.2019 - 09.2019
- Loaded trash into trash truck.
- Offloaded trash safely at landfill
- Cleaned and maintained appearance of work vehicles
Hydro Blast Crew Leader
Clean Harbors
09.2016 - 05.2019
- Trained employees in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Monitored team members to verify work quality and address concerns.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
Hydro Blast Crew Leader
Hydrochem
08.2015 - 06.2016
- Trained employees in time management and proper ways to complete job duties.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Monitored team members to verify work quality and address concerns.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
Electrical Apprentice
Quality Labor Management
01.2015 - 05.2015
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge
- Pulled EMT and PVC conduit wire according to plans and code requirements
- Handled installation of electrical components by splicing, joining, and connecting wire
- Understood and used proper tools and equipment to install and maintain electrical systems
- Terminated wiring and connected circuits with correct techniques
Electrical Apprentice
Austin Industries
08.2014 - 11.2014
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Terminated wiring and connected circuits with correct techniques.
- Optimized work readiness with organized tools and spaces.
Torque and Tester
Xeme Pump and Testing
08.2013 - 08.2014
- Torqued bolts on wells
- Pressure tested connections on wells to ensure connection was good prior to opening well
- assisted other crews with various tasks
- maintained equipment
- maintained truck cleanness
Hydro Blast Technician
Hydro chem
02.2008 - 08.2013
- Cleaned Misc
- Equipment using High pressure water
- Ensured job was completed in timely manner
- Always ensured safety while on job as well as coworkers
- Cleaned up trash on job site during job and at end of job.
Groundskeeper/ Maintenance
Brazos port ISD
05.2005 - 12.2007
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Cleared public and private areas of debris before and after events.
- Complied with safety regulations and procedures to prevent accidents and injuries on job sites.
- Loaded and unloaded landscaping equipment and materials safely.
- Understood and followed verbal and written landscaping instructions to complete complex tasks correctly.
- Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges and planting flowers.
Lot Attendant
Walmart
04.2004 - 04.2005
- Assisted customers loading their merchandise
- Kept parking lot clear of baskets
- Ensured carts were always available
- Helped with loading groceries into bags and carts
Education
High School Diploma -
Brazoswood High School
Freeport, TX05.2004
Skills
- Security Team Management
- Safety and Security Regulations
- Kept crew working while on job
- Good communication skills
- People friendly
- Helped out when needed on all jobs
Timeline
Security Professional
Allied Universal Services
10.2023 - Current
Hydroblast Crewleader
Evergreen North America
02.2022 - 10.2023
Delivery Driver
Papa John's Pizza
09.2020 - 01.2022
Hydroblast Crew Leader
USA DEBUSK
04.2020 - 05.2020
Hydro Blast Crew Leader
USA DEBUSK
01.2020 - 02.2020
Delivery Driver
Pizza Hut
09.2019 - 12.2020
Sanitation Helper
City Of Lake Jackson
07.2019 - 09.2019
Hydro Blast Crew Leader
Clean Harbors
09.2016 - 05.2019
Hydro Blast Crew Leader
Hydrochem
08.2015 - 06.2016
Electrical Apprentice
Quality Labor Management
01.2015 - 05.2015
Electrical Apprentice
Austin Industries
08.2014 - 11.2014
Torque and Tester
Xeme Pump and Testing
08.2013 - 08.2014
Hydro Blast Technician
Hydro chem
02.2008 - 08.2013
Groundskeeper/ Maintenance
Brazos port ISD
05.2005 - 12.2007
Lot Attendant
Walmart
04.2004 - 04.2005
High School Diploma -
Brazoswood High School
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