Enclosed please find a summary of the work history for William W Winneroski
Overview
36
36
years of professional experience
Work History
Digital Customer Service Associate
Berkshire Bank
12.2021 - Current
Managed communication channels for both customers and non-customers.
Senior Service Consultant
Wayfair
12.2019 - Current
Field calls and emails from customers pertaining to issues with their deliveries
Customer Service Representative
Wayfair
12.2019 - 08.2020
Job responsibilities include answer customer service questions by both phone and email
Telemarketer
WJD ENTERPRISES
06.2016 - 01.2017
Call people to book for time share sales tours
Education
Business Management -
Mildred Elley-Pittsfield Campus
Pittsfield, MA
12.2012
Skills
Microsoft Office
Business Management
Telemarketing
Cold Calling
Assessments
Food Service: Customer Situations, Proficient, 10/01/19, Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting.