Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Overview
9
9
years of professional experience
Work History
Sales Representative
Verizon
10.2024 - Current
Consistently ranked among the top-performing sales representatives in the district for exceeding monthly sales goals.
Built strong client relationships through expert product knowledge, personalized service, and follow-up support.
Educated customers on Verizon's full suite of wireless products and services to drive device, accessory, and plan sales.
Partnered closely with the Retail Business Manager to drive growth in small and medium business (SMB) accounts.
Provided coaching and mentorship to new team members on sales techniques and customer service best practices.
Environmental Technician Leadman
Wood Group
10.2018 - 10.2024
Oversee the daily operations of a warehouse and its staff, including logistics, inventory, and safety.
Log, manage, and ship out 90 day hazardous waste while following RCRA protocol and TCEQ procedures.
Plan and supervise jobs and communicate with Process Technicians for various tasks.
Communicate with ExxonMobil Environmental Advisors to schedule shipments, discuss inventory, and discuss budget.
Acquire different types of samples for various materials to test for environmental hazards in order to correctly profile the.
Sign manifests and BOL'S for various transporter companies such as GFL and Iron Clad.
Conduct regular safety meetings to discuss risk assessment and various mitigation procedures.
First responder to different environmental spills.
Senior Lead Retail Consultant
Sprint
04.2016 - 10.2018
Lead and assisted team by having constructive and developmental conversations about sales and customer service.
Improved customer retention and loyalty by strengthening relationships.
Met with customers to discuss needs and develop successful solutions for account problems, product needs or service.
Made sales calls to contact new and existing customers to generate new and repeat business.
Drove sales by successfully employing strategies such as upselling and cross-selling.
Provided in-depth information on product features so customers could make educated buying decisions.
Promoted to Lead Retail Consultant within 1 year of employment.
Awarded top performer in district 6 months consecutively.