William Youngblood
Felton,PA
Summary
Clerk of Court with over 35 years of experience in managing land records and ensuring compliance with Maryland guidelines. Demonstrates strong skills in customer service, data entry, and team collaboration, effectively interacting with the public both in person and via telephone. Committed to maintaining document accuracy and supporting the License Department in Baltimore County.
Professional retail worker with strong track record in customer service and paint product expertise. Known for delivering personalized assistance and maintaining high standards in paint selection and mixing. Focused on team collaboration and achieving results, adapting to changing needs with ease.
Overview
38
38
years of professional experience
Work History
Clerk of the Circuit Court
State of Maryland
Towson, MD
08.1988 - 10.2024
- Managed Land Records, ensuring accuracy and compliance with Maryland Land Records guidelines.
- Scanned Land Record documents for Baltimore County into the Maryland data base.
- Assisted with the License Department, sending out Baltimore County business license. Also performing marriage ceremonies.
- Assisted in the implementation of new filing systems to improve efficiency.
- Coordinated communication between departments to facilitate information exchange.
- Ensured compliance with state regulations in record-keeping practices.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Improved office efficiency by digitizing paper files and organizing digital records.
Paint Associate
The Home Depot Inc
Shrewsbury, PA
11.2021 - Current
- Assisted customers in selecting paint products and color matching solutions.
- Maintained organized displays and ensured product availability on shelves.
- Provided expert advice on application techniques and tools for various projects.
- Collaborated with team members to streamline inventory management processes.
- Trained new associates on product knowledge and customer service standards.
- Implemented process improvements that enhanced workflow efficiency in the department.
- Enhanced customer satisfaction by providing expert advice on paint selection and application techniques.
- Contributed to store success by consistently meeting or exceeding sales targets and performance expectations.
- Maintained an organized workspace to ensure smooth operations during peak hours and high-traffic periods.
Education
High School Diploma -
Kenwood High School
Essex, MD06.1985
Skills
Customer Service (Experienced)
Document Management (Experienced)
Data Entry (Experienced)
Team Collaboration (Experienced)
Time management efficiency
Active listening
Color matching expertise
Equipment operation ( fax machine, copier, plat machine, and postage machine)
Stock replenishment
Truck unloading
Upselling and cross selling
Loss prevention awareness
Paint mixing proficiency
Safety protocol adherence
Public speaking
Teamwork and collaboration
Customer service
Friendly and helpful
Honest and dependable
Reliable and responsible
Attention to detail
Timeline
Paint Associate
The Home Depot Inc
11.2021 - Current
Clerk of the Circuit Court
State of Maryland
08.1988 - 10.2024
High School Diploma -
Kenwood High School