William Zarzour

• Oversaw all aspects of the Parts Department.
• Worked extremely well with the Service Department to ensure any and all parts needed to keep technicians productive. Goal was excellent customer service.
• Monitored the automatic reordering system to maintain optimal inventory levels, ensuring turnover rates were at optimal levels.
• Directed monthly meetings with parts personnel to correct any issues and have the department more productive and efficient. Attended and participated all Service Department meetings.
• Responsible for hiring,disciplinary actions,training and if required termination to make the Parts Department work more cohesively as a unit.
• Rearranged parts department to better serve changing trends and keep workspaces organized.
• Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
• Started E-commerce with Revolution Parts to increase dealership bottom line.

• Oversaw daily operations of parts department.
• Trained and mentored staff on best practices for parts management and customer service excellence.
• Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
• Analyzed sales trends to adjust inventory strategies, improving turnover rates and reducing excess stock.
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Oversaw daily operations of the Parts Department

Worked very closely with Service Department to ensure all parts needed to keep technicians productive are sourced. Excellent customer service was the goal.

Responsible for hiring, training, disciplinary actions if needed.

Conducted quarterly inventory counts to maximize parts inventory.