Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
5 years CX coordinator
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William Aaron Lang

William Aaron Lang

Plainfield,IL

Summary

Dynamic General Sales Manager with a proven track record at Tyson Motor CJDR, excelling in effective team leadership and strategic sales initiatives. Achieved consistent sales targets through innovative promotional strategies and robust customer engagement. Skilled in budget management and profitability improvement, fostering a high-performance culture that drives results.

Experienced with sales strategy development, team leadership, and relationship management. Utilizes effective sales techniques to drive revenue growth and customer satisfacttion.

Operating systems using or familiar with:

Vinsolutions

Vauto

Routeone

Dealer track

Overview

23
23
years of professional experience
1
1
Certification

Work History

General Sales Manager

Tyson Motor CJDR
09.2002 - Current
  • Led sales team to exceed quarterly targets through strategic planning and effective coaching.
  • Developed and implemented promotional strategies to enhance customer engagement and increase market share.
  • Analyzed market trends to inform inventory management and optimize vehicle selection for dealership offerings.
  • Streamlined sales processes to improve operational efficiency and reduce transaction times for customers.
  • Trained and mentored staff on best practices, fostering a high-performance sales culture within the team.
  • Implemented CRM systems to track customer interactions and improve follow-up strategies, enhancing overall service quality.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed will a focus on customer satisfaction.
  • Upheld company policies and implemented standards fairly.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

Education

High School Diploma -

Wheaton North High School
Wheaton, IL

Skills

  • Effective team leadership
  • Budget management
  • Sales presentations

  • Profitability improvement
  • Sales leadership
  • Price structuring

Certification

Five years of compliance training for Sales and F&I thru KPA consultant.

Interests

  • I participate in a variety of outdoor recreational activities Fishing is my passion I do also enjoy golfing with my son

Timeline

General Sales Manager

Tyson Motor CJDR
09.2002 - Current

High School Diploma -

Wheaton North High School

5 years CX coordinator

Training provided by Stellantis on customer interaction to achieve high CSI and SSI. 

William Aaron Lang