William Alan Smoot
120 Quail Run Chatsworth,GA
Summary
Proactive AR Specialist and Credit Manager with years of experience improving accounts receivable efficiency and credit risk management. Skilled in payment processing, credit analysis, and customer satisfaction, with strong knowledge of the BC accounting system, Microsoft Office, and AS400. Excels in relationship building and cross-functional collaboration to drive operational success.
Overview
10
10
years of professional experience
Work History
AR Specialist
AstroTurf
03.2021 - Current
- Analyze trends in payment patterns and customer behavior, identifying early/ late payments to better benefit forecast.
- Contacted clients with past due accounts for ways to resolve the set issue to bring them current.
- Improve accounts receivable efficiency by streamlining payment processing and invoice management.
- Increased customer satisfaction levels by promptly addressing inquiries regarding billing issues or adjustments needed on their accounts.
- Process tax exempt certificates, payments, and vendor credit inquiries.
- Create and issue new job numbers for the operations team.
- File for new city business licenses in areas of which jobs are being conducted.
- Generate a weekly AR table reporting past dues and current accounts.
Credit Manager
Farmers Furniture
04.2020 - 01.2021
- Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
- Performed account credit limit reviews and credit increase review requests from financial service and sales teams.
- Worked cross-functionally with sales, management, and other departments to maintain effective operations.
- Improved credit risk management by implementing effective underwriting policies and procedures.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Built a high-performing credit management team with a strong focus on collaboration, accountability, and continuous development.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Sample Coordinator
Mohawk
03.2014 - 04.2020
- Ensured accurate documentation of samples, maintaining meticulous records for quality control purposes.
- Provided exceptional customer service by addressing inquiries about available materials promptly and accurately.
- Streamlined sample coordination processes for improved turnaround times and client satisfaction.
- Assisted in resolving any issues related to damaged or misplaced samples, swiftly addressing concerns from clients or internal teams.
- Managed sample requests and distribution, resulting in timely deliveries to stakeholders.
- Optimized inventory management systems to minimize errors and discrepancies in sample records.
Education
Associate of Science - Accounting
Georgia Northwestern Technical College
Dalton, GA05.2026
Associate of Science - Business Management
Georgia Northwestern Technical College
Rome, GA05.2014
High School Diploma -
North Murray High School
Chatsworth, GA05.2013
Skills
- Strong client relations skills
- Relationship Building
- Proficient in Microsoft Office
- Eight years of AS400 experience(CAMS)
- Credit analysis
- Strong knowledge of the BC accounting system
- Month-end closing procedures
- Aging reports analysis
- Collections Management
- Time Management
Timeline
AR Specialist
AstroTurf
03.2021 - Current
Credit Manager
Farmers Furniture
04.2020 - 01.2021
Sample Coordinator
Mohawk
03.2014 - 04.2020
Associate of Science - Accounting
Georgia Northwestern Technical College
Associate of Science - Business Management
Georgia Northwestern Technical College
High School Diploma -
North Murray High School
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