William (Bill) Newbold
Philadelphia,United States
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
9
9
years of professional experience
Work History
Beverage /Shift Manager
Rivers Casino Philadelphia
09.2021 - Current
- Optimized shift schedules to maximize staff productivity while maintaining excellent customer service levels.
- Boosted sales through targeted promotions, upselling strategies, and creative menu offerings.
- Assisted in the hiring process for new staff members, conducting interviews and selecting top candidates based on qualifications and fit within the team culture.
- Fostered a team atmosphere by prioritizing communication and collaboration, resulting in higher employee engagement and morale.
Bartender
Hugo's Frog Bar And Chophouse At Rivers Casino
07.2018 - 10.2021
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender/Bar Manager
London Grill
04.2015 - 05.2018
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
Education
No Degree - History
University of California, Irvine
Irvine, CAHigh School Diploma -
Roman Catholic High School
Philadelphia PA06.1996
Skills
- Regulatory guidelines
- Supply Ordering
- POS System Operation
- Product Rotation
- Operations Oversight
- Beverage pricing
- Cost Control
- Staff Scheduling
- Menu development
Timeline
Beverage /Shift Manager
Rivers Casino Philadelphia
09.2021 - Current
Bartender
Hugo's Frog Bar And Chophouse At Rivers Casino
07.2018 - 10.2021
Bartender/Bar Manager
London Grill
04.2015 - 05.2018
No Degree - History
University of California, Irvine
High School Diploma -
Roman Catholic High School
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