William (Billy) Hennessy
La Plata,MD
Summary
Mr. Hennessy, possesses a proven history of collaborating with key stakeholders to craft and execute strategic IT initiatives. Recognized for adeptly analyzing business requirements and designing tailored IT solutions, he excels in navigating the complex landscape of compliance regulations while ensuring seamless IT operations.
With a focus on achieving business goals and fostering client success, Mr. Hennessy brings a unique blend of skills in team collaboration, virtual local area networks, risk mitigation planning, and cyber security best practices. Specializing in sales and account management, he has a demonstrated ability to build and nurture client relationships, identify opportunities for growth, and strategically align IT solutions with clients' evolving needs.
Notably, Mr. Hennessy's expertise extends to assisting government contractors in identifying and mitigating cybersecurity risks, ensuring adherence to DFARS, FAR, NIST, and CMMC compliance requirements. His commitment to driving value and delivering exceptional service positions him as a valuable asset in sales and account management, where he can leverage his technical acumen to forge lasting partnerships and contribute to business success
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Manager
CGH Technologies Inc.
Washington, DC
04.2023 - Current
- Collaborated with key stakeholders in developing long-term strategic plans for IT initiatives
- Analyzed business requirements to design appropriate IT solutions
- Ensured compliance with all applicable laws and regulations related to IT operations.
- Orchestrated the implementation and administration of key productivity tools, including Atlassian, Azure, Microsoft Office 365 (O365), and Amazon Web Services (AWS), with a focus on optimizing user experience. Ensured seamless functionality to meet diverse user requirements, fostering an environment of enhanced productivity and efficiency
Account Representative
Helm Point Solutions
Columbia, Maryland
03.2021 - 04.2023
- Specialized in collaborating with government contractors to discern cybersecurity risks, offering expert recommendations for remediation. My primary focus was ensuring the effective mitigation of risks while meticulously aligning operations with stringent compliance standards such as DFARS, FAR, NIST, and CMMC.
- Developed and delivered persuasive sales presentations to key stakeholders, highlighting the value proposition and addressing concerns.
- Provided ongoing support to clients post-sale, ensuring satisfaction and addressing any concerns promptly
Account Executive
DoD Security
Herndon, Virginia
08.2020 - 02.2021
- Establish sales operations, goals, and procedures
- Specialize in solutions for NIST SP 800-171, DFARS (7012, 7019, 7020, 7021), Cybersecurity Maturity Model Certification (CMMC) Compliance
- Specialize in solutions for Azure Commercial and Government, O365 Commercial, GCC, and GCC High.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Managed sales cycle to maintain solid customer base.
- Met and exceeded service level goals to achieve standards and expectations.
Sales Representative
Peerless Tech Solutions
La Plata, Maryland
10.2018 - 08.2020
- Built relationships with small to medium sized organizations which focused on achieving their IT needs leveraging Microsoft, Amazon Web Services (AWS), Cisco, and Datto other IT services.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Utilized customer relationship management (CRM) software to manage customer accounts and track performance metrics.
- Managed customer accounts to secure customer satisfaction and repeat business.
Education
Bachelor Of Science (B.S In Government and Politics) -
University Of Maryland
12.2017
A.S In General Studies -
College Of Southern Maryland
05.2014
Skills
- Sales Consultant
- Account Management
- Risk Mitigation Planning
- Cyber Security
- Microsoft O365
- Microsoft Azure
- Regulatory Compliance
- Business Development
- Technical Troubleshooting
- Team Collaboration
- IT Service Management
Certification
- Azure Administrator
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
- Microsoft Certified: Azure Fundamentals
- Oracle Cloud Infrastructure Foundations 2021 Associate
- Microsoft 365 Certified: Fundamentals
- CompTIA IT Fundamentals (ITF+) Certification
- CompTIA Security+ ce Certification
- CMMC Registered Practitioner (RP) Training
- DoD CUI Training
Timeline
IT Manager
CGH Technologies Inc.
04.2023 - Current
Account Representative
Helm Point Solutions
03.2021 - 04.2023
Account Executive
DoD Security
08.2020 - 02.2021
Sales Representative
Peerless Tech Solutions
10.2018 - 08.2020
Bachelor Of Science (B.S In Government and Politics) -
University Of Maryland
A.S In General Studies -
College Of Southern Maryland
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