William ( Billy ) Kimble Jr.
Helotes,TX
Summary
Adept Towing Operator and Mechanic with a proven track record of enhancing customer satisfaction and maintaining a clean driving record at Safeway Towing. Skilled in vehicle recovery and preventive maintenance, demonstrating integrity and teamwork. Excelled in high-pressure situations, significantly contributing to safe and efficient operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Towing Operator
Banis Towing
10.2022 - Current
- Handled challenging situations calmly under pressure, making critical decisions quickly for successful resolution of incidents requiring towing services.
- Enhanced customer satisfaction by providing timely and efficient towing services.
- Ensured the safe transportation of vehicles with proper securing techniques and equipment usage.
- Navigated traffic efficiently during high-stress situations to ensure timely arrival at designated locations.
Cadet Officer
San Antonio Police Department
09.2023 - 12.2023
Towing Operator
Safeway Towing
04.2020 - 09.2022
- Conducted vehicle assessments to determine appropriate towing methods, minimizing potential damage during transport.
- Promoted safe driving habits among colleagues through leading by example and actively addressing observed unsafe behaviors or practices on the roadways or at job sites.
- Improved company reputation by maintaining a clean driving record and upholding high standards of professionalism on the job.
- Supported company growth by participating in local community events, promoting brand awareness and showcasing the professionalism of our services.
- Participated in ongoing industry training, staying current on relevant laws, regulations, and technology advancements in the field of towing operations.
Mechanic
Northside Independent School District
06.2018 - 04.2020
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
Education
High School Diploma -
Sandra Day O'Connor High School
Helotes, TX06.2016
Skills
- Vehicle Recovery
- Safe Driving Practices
- Traffic Control
- Physical Fitness
- Self-defense techniques
- Customer Service
- Forklift Operator Certification
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Integrity and Honesty
- Preventive Vehicle Maintenance
Certification
- A/C Certified
- Forklift Operator Certified
- 1st Degree black belt kuk sool won
- TDLR Certified
Timeline
Cadet Officer
San Antonio Police Department
09.2023 - 12.2023
Towing Operator
Banis Towing
10.2022 - Current
Towing Operator
Safeway Towing
04.2020 - 09.2022
Mechanic
Northside Independent School District
06.2018 - 04.2020
High School Diploma -
Sandra Day O'Connor High School
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