Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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William D. Brown

Hawthorne,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Office Manager

Ultimate Limousines
Riverside, CA
02.2020 - 07.2023
  • Maintained filing system for records, correspondence and other documents.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Ensured compliance with applicable laws regarding employment practices.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.

Team Leader

Magna Seating Systems
Shepherdsville, KY
11.2017 - 01.2019
  • Established clear expectations for employees, providing guidance when needed.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Ensured compliance with all safety regulations in the workplace.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Truck Driver

Self-employeed
Louisville, KY
12.2008 - 11.2017
  • Followed appropriate safety procedures for transporting hazardous materials when applicable.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Managed personal driving time according to Hours of Service regulations.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Trained new student drivers on all of the above and also how to be profitable.

Education

Cybersecurity Bootcamp

San Diego State University
San Diego, CA
12-2023

C.R. England Truck Driver School
Hammond, IN
11-2008

Some College (No Degree) - Electrical, Electronics Engineering Technologies

I.T.T. Tech
Louisville, KY

Skills

  • Trouble Shooter
  • Self Motivated
  • Incident Response
  • End-User Training
  • Cybersecurity frameworks
  • Firewall Management
  • Firewall configuration

Languages

Sign Language
Limited

References

References available upon request.

Timeline

Office Manager

Ultimate Limousines
02.2020 - 07.2023

Team Leader

Magna Seating Systems
11.2017 - 01.2019

Truck Driver

Self-employeed
12.2008 - 11.2017

Cybersecurity Bootcamp

San Diego State University

C.R. England Truck Driver School

Some College (No Degree) - Electrical, Electronics Engineering Technologies

I.T.T. Tech

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William D. Brown