William Darin Stromberg
Pittsburgh,PA
Summary
Detail-oriented Security Officer with a strong work ethic and expertise in report writing, conflict de-escalation, and superior customer service. Proven track record in enhancing security measures and training staff for compliance.
Dedicated Security Officer with over 11 years of experience in maintaining safety and compliance. Skilled in incident reporting and conflict resolution, consistently delivering superior customer service while implementing effective security protocols.
Overview
28
28
years of professional experience
Work History
Security Officer
Alcosan
Pittsburgh
01.2014 - 08.2025
- Monitored facility access to ensure safety and compliance with security protocols.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, ensuring effective resolution and reporting procedures.
- Maintained accurate logs of daily activities and incident reports for review.
- Collaborated with emergency response teams during crises to enhance safety measures.
- Trained new staff on security policies, procedures, and best practices for compliance.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Owner/Operator
Primary Finicial Services
Pittsburgh
06.1997 - 09.2013
- Developed and implemented operational strategies to enhance service delivery efficiency.
- Managed client relations to ensure satisfaction and retention through personalized financial services.
- Oversaw compliance with regulatory requirements, maintaining adherence to industry standards.
- Streamlined processes for financial analysis, improving turnaround time on client requests.
- Conducted market research to identify trends, informing service offerings and business strategies.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Education
Education
Evangel Christian Collage
Springfield, MO01-1986
High School Diploma -
Faith Community Christian School
Pittsburgh05-1981
Skills
- Report writing
- Incident reporting
- General security
- Detail-oriented
- Superior customer service
- Patrol operations
- Conflict de-escalation
- Workplace violence prevention
- Entrance control
- Premises patrol
- Work ethic
- Reporting skills
- Event security
Timeline
Security Officer
Alcosan
01.2014 - 08.2025
Owner/Operator
Primary Finicial Services
06.1997 - 09.2013
Education
Evangel Christian Collage
High School Diploma -
Faith Community Christian School