William Graham
Pontiac
Summary
Dynamic and reliable professional with a strong background in customer service and security, notably with DoorDash and Securitas. Proven ability to enhance customer satisfaction and ensure safety through effective communication and teamwork. Skilled in time management and navigating diverse locations, consistently delivering results while maintaining a positive attitude.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DoorDash
06.2025 - Current
- Delivered food and beverages promptly in adherence to safety and quality standards.
- Navigated efficiently using GPS systems to ensure timely deliveries across diverse locations.
- Managed customer interactions professionally, resolving issues and enhancing satisfaction levels.
- Maintained accurate records of deliveries and payments for streamlined operations.
Security Officer
Securitas Security Services USA
Dearborn, MI
11.2024 - Current
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to identify and mitigate potential security risks.
- Assisted in enforcing access control measures for authorized personnel only.
- Responded promptly to alarms, incidents, or emergencies as necessary.
- Documented daily activities and irregularities in detailed reports.
Security Officer
Allied Universal Security Services
Southfield Michigan
06.2016 - 10.2024
- Collaborated with law enforcement during investigations or emergency situations.
- Provided excellent customer service while interacting with clients and visitors.
- Participated in training sessions to enhance knowledge of security protocols and procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
High School Diploma -
Pontiac Northern
Pontiac, MISkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Punctual and reliable
Timeline
Delivery Driver
DoorDash
06.2025 - Current
Security Officer
Securitas Security Services USA
11.2024 - Current
Security Officer
Allied Universal Security Services
06.2016 - 10.2024
High School Diploma -
Pontiac Northern