William STOUT
Nesbit,Mississippi
Summary
Accomplished Leader and Cross-functional team developer with extensive experience, demonstrating a distinctive blend of skills in operations management, leadership, and intelligence analysis. Established a commendable track record of success across private and public sectors, earning a reputation for excellence in overseeing intricate operations, guiding teams, and delivering actionable intelligence for strategic decision-making. Recognized as a catalyst for driving team success in business and intelligence operations, consistently providing effective leadership to achieve project objectives and operational excellence.
Overview
11
11
years of professional experience
Work History
Ecommerce Manager
Walmart.com
06.2023 - Current
- Implemented strategic performance initiatives, resulting in operational improvements of 25%.
- Streamlined fulfillment processes, reducing shipping times by 10%, enhancing overall operational efficiency.
- Utilized data analysis tools to extract actionable insights and guide strategic decision-making.
- Implemented data-driven strategies to identify trends, preferences, and areas for improvement in e-commerce landscapes.
Area Manager
Amazon
06.2022 - 06.2023
- Led a 250-member team with 4 Assistant Managers, driving a 7% week-over-week productivity increase by optimizing key performance indicators.
- Achieved a 10% reduction in order processing time through strategic process improvements.
- Implemented training programs, elevating quality assurance scores by 20%.
- Fostered a culture of safety, quality, and customer obsession, ensuring compliance and achieving a 15% reduction in operational costs.
- Proactively assessed reports for performance enhancements and executed targeted improvements for continuous efficiency gains.
Operations Manager
National Security Agency
05.2019 - 05.2022
- Led a team of 75 intelligence professionals in developing and implementing strategies for intelligence collection, emphasizing process improvement.
- Directed analysis to provide actionable information for senior leaders, ensuring accurate and timely intelligence reports.
- Managed complex operations and collaborated with inter-agency partners to develop joint intelligence strategies.
- Developed and implemented training programs to enhance the skills of intelligence analysts.
- Introduced mentoring programs and streamlined systems to reduce turnaround time, showcasing a commitment to leadership and continuous improvement
Cryptologic Direct Support Element Supervisor and Operator
National Security Agency
03.2016 - 05.2019
- Led and mentored 34 direct reports, achieving 29 advancements and operational qualifications, with two direct reports awarded Sailor of the Quarter.
- Conducted 17 career development boards, ensuring readiness for future opportunities.
- As deployed Supervisor, led a cross-functional team of 20 in processing and disseminating 600+ time-sensitive intelligence reports.
- Managed training accountability for over 500 courses, fostering early or on-time completion.
- Spearheaded data visualization tools, enhancing accountability and efficiency of 22 direct reports and 6 deployed intelligence teams.
All Source Intelligence Analyst – Cyber Protection Team Analyst
National Security Agency
07.2013 - 03.2016
- Conducted all-source intelligence analysis for accurate threat assessments. Integrated HUMINT, SIGINT, OSINT, and IMINT to develop comprehensive intelligence products.
- Managed intelligence databases for ongoing analysis.
- Provided expert guidance to senior leaders and collaborate with interagency partners on joint intelligence strategies.
- Utilize advanced tools for large dataset analysis.
Education
MBA -
06.2024
Bachelor of Arts - Intelligence Studies
06.2021
Skills
- Operations Management
- Process Improvement
- Data Analysis
- Customer Service
- Cross-Functional Leadership
- Project Management
- Results-Driven
- Adaptability
- Communication
- Goals and Performance
Timeline
Ecommerce Manager - Walmart.com
06.2023 - Current
Area Manager - Amazon
06.2022 - 06.2023
Operations Manager - National Security Agency
05.2019 - 05.2022
Cryptologic Direct Support Element Supervisor and Operator - National Security Agency
03.2016 - 05.2019
All Source Intelligence Analyst – Cyber Protection Team Analyst - National Security Agency
07.2013 - 03.2016
American Military University - MBA,
American Military University - Bachelor of Arts, Intelligence Studies
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