William Gray
Indianapolis,IN
Summary
Dynamic quality assurance and warehouse operations leader with a proven track record at Cardinal Health. Expert in regulatory compliance and KPI tracking, driving team performance through effective coaching. Achieved significant improvements in production quality and operational efficiency, fostering a culture of excellence and accountability.
Overview
17
17
years of professional experience
Work History
Supervisor, Warehouse Operations
Cardinal Health
Indianapolis, IN
03.2022 - Current
- Apply coaching techniques and tools to support managers and team members in improving performance.
- Establish and track warehouse department goals and objectives.
- Determine production goals and objectives.
- Keep up to date with all global and country specific standards and requirements.
- Understand and adhere to local, state and federal regulations: OSHA, DOT and EPA.
- Plan, coordinate and monitor the receipt, storage and shipping of goods.
- Oversee inbound/outbound and receiving to ensure all KPI are met or exceeded.
Quality Assurance Supervisor
Micronutrients
Indianapolis, IN
06.2016 - 03.2022
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Established and tracked quality department goals and objectives.
- Determined quality department standards, practices and procedures.
- Tracked quality issues with external customers, suppliers and internal plant operations.
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
Quality Assurance Lead
Specialty Bakery, Inc
Indianapolis, IN
01.2013 - 05.2016
- Set and achieved product quality objectives while meeting product specifications.
- Aligned closely with other departments to better understand product features so that appropriate training materials could be developed.
- Created, oversaw, and updated policies, information, standards, and guidelines on regular basis.
- Outlined standardized procedures for company inspections and process reviews.
Senior Quality Assurance Technician
Coca-Cola Bottling Company, Inc
Indianapolis, IN
01.2008 - 01.2013
- Conducted tests to ascertain moisture content, acidity level or other important facets of materials undergoing processing changes.
- Monitored equipment operation and made timely adjustments to achieve desired product quality and consistency.
- Recorded production data for each product batch, including ingredients used, time cycles and temperatures.
- Maintained, calibrated and troubleshot pH probes, EC meters, balances, automatic pipettes and diluters.
- Adhered to all laboratory requirements and enforced compliance with regulations.
Education
College Prep -
Northwest High School
Indianapolis, IN05.1988
Skills
- Warehouse management
- Production planning
- Quality assurance
- Regulatory compliance
- KPI tracking
- Inventory control
- Team leadership
- Performance evaluation
- Quality control
- Conflict resolution
- Employee coaching
Affiliations
- Mentor to youth in the community.
- Championship little league and life coach.
- Sgt. at Arms (Assistant to the Pastor) at my church.
Timeline
Supervisor, Warehouse Operations
Cardinal Health
03.2022 - Current
Quality Assurance Supervisor
Micronutrients
06.2016 - 03.2022
Quality Assurance Lead
Specialty Bakery, Inc
01.2013 - 05.2016
Senior Quality Assurance Technician
Coca-Cola Bottling Company, Inc
01.2008 - 01.2013
College Prep -
Northwest High School
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