William J Hall
Huntley,IL
Summary
Results-oriented professional skilled in full SDLC management and team leadership. Known for problem-solving and applying security best practices, contributing to successful project outcomes and enhanced application performance in the healthcare sector.
Overview
2024
2024
years of professional experience
Work History
Epic Application Analyst
Northwest Community Hospital
Arlington Heights , Illinois
10.2015 - 07.2023
- Helped configure and test application modules for clinical workflows.
- Reviewed user requirements to support improvements to electronic health record systems.
- Fixed technical issues that affected application performance.
- Supported system upgrades while protecting data integrity and security.
- Applied security management best practices within the Epic application environment.
- Monitored system health indicators and responded to incidents as needed.
- Created dashboards with metrics to track performance against SLAs.
- Took part in project meetings to align technology with operational goals.
- Joined stakeholder meetings to share project progress updates.
Epic Application Analyst
Resurrection Medical Center
Des Plaines, Illinois
07.2012 - 09.2015
- Configured and tested application modules for clinical workflows.
- Resolved technical issues related to application performance.
- Supported system upgrades by ensuring data integrity and security.
- Participated in project meetings to align technology with operational goals.
Sr. Manager/Manager - IT Apps
Household Finance Corp / HSBC
Wood Dale, Illinois
06.1998 - 08.2010
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Led cross-functional teams to enhance operational efficiency and ensure effective project execution.
- Coordinated with internal departments to execute projects successfully within a timeline and budget constraints.
- Collaborated with stakeholders to align business goals with customer needs and expectations.
- Established communication channels between departments to facilitate collaboration and information sharing.
- Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
Application Consultant - IT Appilcations
HFC / HSBC
Wood Dale, Illinois
1998 - 04.2000
- Assessed client needs to customize application solutions that met specific requirements.
- Worked with cross-functional teams to improve system functionality and user experience.
- Facilitated technical troubleshooting for software-related issues to enhance user satisfaction.
- Tested systems to confirm software reliability and performance standards.
- Kept communication open with stakeholders to collect feedback on application performance.
- Resolved customer inquiries about application use and provided troubleshooting support to ensure seamless operation.
IT Consultant
Synectics
Chicago, Illinois
1989 - 1998
- Developed and maintained applications in large IBM mainframe environments using COBOL, VSAM, IMS, JCL, and IBM utilities, ensuring high system reliability and performance.
- Supported Fortune 500 clients in the Chicago area as contract software programmer/analyst, delivering tailored software solutions to meet diverse business needs.
- Accepted full-time position with HFC/HSBC following successful contract assignment, demonstrating value and fit within the organization.
- Synectics client assignments typically ran two to four years, and the final HFC/HSBC assignment led to a full-time offer being accepted.
Education
Masters of Medical Informatics - Medical Informatics
Northwestern University
Evanston, IL05-2013
MBA -
Northern Illinois University
Dekalb, IL06-2001
BBA -
University of Wisconsin - Whitewater
Whitewater, WI06-1975
Skills
- Epic systems integration
- EHR system support
- Clinical workflow optimization
- Healthcare application consulting
- Project lifecycle management
- Data analysis
- Version control proficiency
- Team leadership in project development
Timeline
Epic Application Analyst
Northwest Community Hospital
10.2015 - 07.2023
Epic Application Analyst
Resurrection Medical Center
07.2012 - 09.2015
Sr. Manager/Manager - IT Apps
Household Finance Corp / HSBC
06.1998 - 08.2010
Application Consultant - IT Appilcations
HFC / HSBC
1998 - 04.2000
IT Consultant
Synectics
1989 - 1998
Masters of Medical Informatics - Medical Informatics
Northwestern University
MBA -
Northern Illinois University
BBA -
University of Wisconsin - Whitewater